Client Services Administrator

Realise Recruitment; Glasgow; On-site; GBP 27,000 - 33,000; Full time

Job summary

Realise Recruitment in Glasgow is seeking a Client Services Administrator for a permanent role within a leading Learning & Development and Training company. The position offers up to £30,000 depending on experience, with scope for growth as you become a trusted partner to clients.

The role involves coordinating training, maintaining records, and supporting program development, while collaborating with clients, trainers and suppliers to meet training needs.

Qualifications

• Proven experience as a corporate administrator.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate and schedule training and qualifications.
• Maintain accurate records of training activities.
• Support the development and implementation of training programs.
• Communicate with trainers and trainees to ensure training needs are met.
• Liaise directly with client and training/qualification suppliers via email, telephone and online meetings.
• Support the evaluation of training effectiveness and make recommendations for improvement.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Interpersonal skills

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Client Services Administrator

Up to £30,000 DOE

We are looking for a suitably experienced person for a permanent role with a fantastic Learning & Development and Training company in Glasgow, who now require an additional Account Administrator to work closely with both colleagues and clients.

They require someone who has previous experience in a similar Administration function within a busy SME business to become an integral team member of a company who are committed to the highest levels of customer care and who are viewed from their clients as being a key business partner and trusted advisor. Experience within L&D or Training would be of keen interested but this is not essential.

Within this busy role your responsibilities will include:

• Coordinating and scheduling training and qualifications.
• Maintaining accurate records of all training activities, including attendance, evaluations and feedback.
• Supporting the development and implementation of training programs.
• Communicating with trainers and trainees to ensure that all training needs are met.
• Liaising directly with client and training / qualification suppliers via email, telephone and online meetings.
• Supporting the evaluation of training effectiveness and making recommendations for improvement.

To carry out this role you will require the following:

• Proven experience as a corporate administrator.
• An outgoing and personable nature.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Ability to work well under pressure and manage multiple priorities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
• Experience with Learning Management Systems (LMS) would be nice but is not entirely essential.