Client Services Account Executive – Creative & Production

Inspired Thinking Group (ITG); Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible holidays

Smart working

Work abroad option

Pension scheme

Medical plan

EV salary sacrifice

Employee awards

Job summary

Inspired Thinking Group (ITG) is seeking an Account Executive to support the Whitbread account, acting as a key link between clients, account management, creative and production teams. You will coordinate project activities, manage day-to-day client communications, ensure accurate briefing and administration, and help deliver projects on time and within budget.

The role focuses on outstanding customer service and operational excellence, building strong relationships with ITG and client teams,

Qualifications

• You’re passionate about customer service and can easily build relationships as part of a dynamic and fast paced team.
• You’ll be extremely organised, with a passion for process, efficiency and smarter working.
• Prioritisation and good attention to detail are vital.
• You need to be a fabulous communicator and be assertive when required.
• You need to be flexible and adaptable, as you’ll actively contribute and support the team with completing tasks, meeting goals and managing projects.
• You can demonstrate you are a quick learner.
• Collaborative and proactive team player.
• Computer literate with proficiency in excel.

Responsibilities

• Key role within the Whitbread Client Services account team.
• Responsible for the day-to-day support to the client service team (Creative and Production).
• Support with general admin requirements.
• Uploading and maintain the image dam.
• Supporting with creative projects with the wider team.
• Manage re-touching.
• Take on and manage regular reporting (POD reporting, monthly reports, stock reporting).
• Manage and maintain the LSM and Ordering tool items on Media Centre.

Skills

Customer service

Relationship building

Organisation

Attention to detail

Communication

Flexibility

Quick learner

Team player

Excel

Tools

Excel

Job description

Inspired Thinking Group (ITG) is seeking an Account Executive to support the Whitbread account, acting as a key link between clients, account management, creative and production teams. You will coordinate project activities, manage day-to-day client communications, ensure accurate briefing and administration, and help deliver projects on time and within budget.

The role focuses on outstanding customer service and operational excellence, building strong relationships with ITG and client teams,