Client Relationship Manager

Indevor Group Ltd; Risley; On-site; GBP 26,000 - 38,000; Full time

Job summary

Indevor Group Ltd is seeking a Client Relationship Manager to develop and manage relationships with referrer partners. You will look after an allocated portfolio, introduce yourself to potential new partners and represent the business at meetings, networking events and client hospitality.

Full training and support are provided, with national travel for meetings. The role reports to the Strategic Partnerships Manager and involves coordinating inquiries, actions and regular communications to

Qualifications

• Friendly, confident communicator with a genuine interest in people.
• Positive attitude, curiosity and willingness to learn.
• Good organisation, attention to detail and reliable follow-through.
• Willingness to approach new contacts and develop confidence through training.
• Comfortable with administration as well as meetings and events.
• Full driving licence and willingness to travel nationally.

Responsibilities

• Build and maintain relationships with an allocated portfolio of referrer partners.
• Research potential new partners, make introductions and arrange meetings.
• Meet contacts through Teams and in person, travelling nationally when required.
• Organise quarterly relationship reviews and prepare update reports.
• Attend networking events, industry functions and client hospitality.
• Coordinate invitations, bookings, travel and follow-up communications.
• Maintain accurate records, meeting notes and next actions.
• Work with colleagues to answer queries and resolve outstanding matters.

Job description

Client Relationship Manager

Location: Birchwood, Warrington
Working arrangements: Primarily office-based, with national travel for meetings and events

Great with people? Build a career around it.

If you enjoy starting conversations, building relationships and making people feel looked after, this could be your next step.

Indevor Group is looking for a Client Relationship Manager to develop relationships with our referrer partners—the companies that introduce business to us. You'll look after an allocated portfolio, introduce yourself to potential new partners and represent the business at meetings, networking events and client hospitality.

Full training and support are provided. You don't need previous office, industry or business development experience.

The opportunity

Reporting to our Strategic Partnerships Manager, you'll help partners understand our services, keep in regular contact and make sure enquiries and agreed actions are followed through.

It's a varied role combining people, events and business development with the organisation and administration that make relationships work.

What you'll be doing

• Building and maintaining relationships with an allocated portfolio of referrer partners.
• Researching potential new partners, making introductions and arranging meetings.
• Meeting contacts through Teams and in person, travelling nationally when required.
• Organising quarterly relationship reviews and preparing update reports.
• Attending networking events, industry functions and client hospitality.
• Coordinating invitations, bookings, travel and follow-up communications.
• Maintaining accurate records, meeting notes and next actions.
• Working with colleagues to answer queries and resolve outstanding matters.

Hospitality could include racing, football, awards evenings and other events—opportunities to host partners and strengthen relationships, with preparation and follow-up forming part of the role.

What we're looking for

• A friendly, confident communicator who shows a genuine interest in people.
• A positive attitude, curiosity and willingness to learn.
• Good organisation, attention to detail and reliable follow-through.
• Willingness to approach new contacts and develop confidence through training.
• Someone comfortable with administration as well as meetings and events.
• A full driving licence and willingness to travel nationally.

The role is primarily based at Birchwood, so a manageable commute is important. Some events may involve evenings or overnight stays, with arrangements discussed during recruitment.

Your background

You might currently work in retail, hospitality, leisure, a gym, customer service, sales or recruitment. You could also be starting your first professional career, returning to work or changing direction.

A degree, existing network and previous industry experience are not essential. We're interested in your communication, reliability and potential.

Why Indevor Group?

Join a growing business recognised in The Sunday Times Best Places to Work in 2025 and 2026, with Investors in People Gold accreditation. You'll receive structured training, gain exposure to the wider Group and develop responsibility for your own portfolio.