Client Relationship Manager

TieTalent; Hitchin; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established technology company in Hitchin is seeking a dynamic Client Relationship Manager to enhance client relationships and drive business growth. The role requires excellent communication skills and a proactive approach to understanding client needs, along with the ability to identify new opportunities in the IT sector. Join a vibrant team committed to delivering tailored solutions and enjoy professional development in a supportive work culture.

Benefits

25 days annual leave + bank holidays

Work-life balance initiatives

Diversity and Inclusion commitment

Active workplace committees

Qualifications

• Proven experience in client relationship management within the IT sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and strategic thinking.

Responsibilities

• Develop and maintain strong relationships with clients.
• Identify and pursue new business opportunities.
• Collaborate with internal teams for service delivery.

Skills

Communication

Relationship Building

Problem Solving

Strategic Thinking

Education

Experience in IT sector or MSP

Job description

1 week ago Be among the first 25 applicants

About

Who are we?

At Modern Networks, we specialise in the provision of relevant IT managed services to Professional Services customers. Our mission is to support innovation and growth by delivering reliable, cutting-edge technology solutions tailored to the unique needs of our clients.

What's the job?

Role

We are seeking a dynamic and driven Client Relationship Manager to join our team. This role is pivotal in establishing and nurturing business relationships with companies ranging from start-ups to large enterprises. The ideal candidate will be a self-starter with a business-minded approach, eager to forge alliances across a multi-layered business environment. You'll be:

• Developing and maintaining strong relationships with clients, understanding their needs and providing tailored IT solutions.
• Identifying and pursuing new business opportunities within either the Property Management or Science Parks team.
• Collaborating with internal teams to ensure seamless service delivery and client satisfaction.
• Acting as a trusted advisor to clients, offering strategic insights and recommendations.
• Drive client engagement and retention through proactive communication and support.
  
  

What are we looking for?

• Proven experience in client relationship management within the IT sector (bonus points if you've worked for an MSP already).
• Excellent communication and interpersonal skills
• Relationship builders that will find the right solutions for our customers.
• Strong problem-solving abilities and strategic thinking.
• Ability to manage multiple priorities and meet deadlines.
  
  

What you’ll get from us

• Knowledgeable, high-achieving, experienced and fun colleagues
• A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
• Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger.
• 25 days annual leave + bank holidays
• Active workplace committees (Social / Wellness)
  
  

Sounds like you?

If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at (email address removed) – we’ll arrange an informal chat about the role

Nice-to-have skills

• Communication
• Hitchin, England
  
  

Work experience

• Business Developer / Sales Development Representative
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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