Account Relationship Manager

Jonas Software UK; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading company in the metals software industry is seeking an Account Relationship Manager to strengthen client relations and ensure service satisfaction. The role includes managing customer accounts and providing tailored solutions while attending industry events. Ideal candidates will possess strong communication skills and relevant industry experience.

Qualifications

• Relevant metals industry experience is required.
• Strong communication and relationship-building skills needed.
• Understanding of technology in business is important.

Responsibilities

• Manage client requirements and update CRM.
• Develop client relationships and generate leads.
• Analyze client requirements and collaborate with sales.

Skills

Communication

Relationship Building

Customer Focus

Job description

Account Relationship Manager, remote, UK

Client:

Jonas Software UK

Location:

Remote, UK

Job Category:

Other

EU work permit required:

Yes

Job Reference:

37900ea0cc6d

Job Views:

19

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

Description: Jonas Metals Software, part of Jonas Software group, is a market leader providing IT solutions for Metals Services centers globally. Customer service and satisfaction are vital to maintaining our reputation. We offer sector-specific bespoke software and professional services.

Position: The role focuses on European clients, acting as a liaison (online or in person) to ensure clients understand JMS products, services, and support. Responsibilities include managing client requirements, updating CRM, collaborating with departments, and providing needs analysis and solutions.

Responsibilities include:

• Maintaining knowledge of company products and industry trends
• Attending industry events and trade shows
• Developing client relationships and generating leads
• Analyzing client requirements and working with sales on proposals
• Educating clients on product benefits
• Travel within the UK as needed

Qualifications:

• Relevant metals industry experience
• Strong communication and relationship-building skills
• Understanding of technology in business
• Computer literacy
• Ability to manage customer accounts

Personal Characteristics:

• Self-motivated, energetic, honest, and customer-focused
• Goal-oriented, professional, persistent
• Valid UK driving license and passport required

Business Unit: Metalogic

Scheduled Weekly Hours: 37.5

Number of Openings: 1

Worker Type: Regular

More About Jonas Software: Jonas provides enterprise management software across various industries worldwide, with over 65 brands and 60,000 customers. Headquartered in Canada, it employs over 2,000 professionals and is part of Constellation Software Inc.