Client Relationship and Business Development Manager

ECG Facilities Services; Glasgow; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Life Assurance

Wellbeing app

Death in Service Insurance

Widow pension

Maternity/Paternity leave

Gym & fitness discounts

Employee recognition

Job summary

ECG Facilities Services is seeking a Client Relationship and Business Development Manager to grow project revenue by strengthening relationships with existing clients and the contract management team, while actively pursuing new business opportunities across the UK.

Based in Glasgow (Blantyre office), you will work 40 hours per week, collaborating with contract managers to spot opportunities for remedial works, plant replacements, upgrades and refurbishments, and to secure renewals on

Qualifications

• Proven business development, account management or sales experience in facilities management, building services or M&E.
• Track record of winning project work from existing maintenance or service clients.
• Strong communication and negotiation skills.
• Organised, self-motivated and target-driven.
• Full UK driving licence.
• Existing network of FM, property or estates contacts.
• Experience with tenders and frameworks.
• Good understanding of M&E systems and services such as HVAC, electrical, water hygiene, fire and life safety.

Responsibilities

• Grow ECG’s project revenue by forging strong relationships with our contract management team and existing clients, and by winning new clients.
• Work with contract managers to understand sites, spot project opportunities and secure remedial works, plant replacements, upgrades and refurbishments.
• Build lasting relationships with existing clients so ECG is their first choice for project work.
• Find and win new clients for projects, and where possible open the door to maintenance contracts.
• Hand over won projects to delivery and stay involved with the client.
• Report on opportunities, wins and progress at monthly management meetings.

Skills

Business development

Account management

Sales experience

Negotiation skills

Strong communication

UK driving licence

Networking

Job description

Client Relationship and Business Development Manager

Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.

With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.

You’ll grow ECG’s projects revenue by forging strong relationships with our contract management team and existing clients, and by winning new clients.

Work closely with our contract managers to understand each client’s sites, spot project opportunities and secure work such as remedial works, plant replacements, upgrades and refurbishments.

Build strong, lasting relationships with existing clients so ECG is their first choice for project work.

Find and win new clients for projects, and where possible open the door to maintenance contracts too.

Location: Glasgow (Blantyre office)

Hours: 40 hours per week

Company Benefits

• Company supplied vehicle
• Family Friendly Pay
• Life Assurance
• 360 Wellbeing App - 24/7 access to GP appointments
• Death in Service Insurance
• Scottish widow pension
• Fertility Treatment Support Leave
• Paid Maternity Leave
• Paid Paternity Leave
• Gym & fitness discounts and other lifestyle discounts
• Employee Recognition Scheme
• 25 Days holiday (excluding bank holidays)

Existing clients

Build strong relationships with our contract clients and act as a key commercial contact.

Work closely with contract managers to spot project opportunities from site visits, asset reports and engineer feedback.

Support our existing maintenance contracts, helping the contracts team keep clients happy and secure renewals.

New business

Find and win new clients through networking, referrals and outreach.

Build relationships with partners and industry contacts, such as consultants, managing agents and main contractors.

Across the role

Hand won projects over to delivery and stay involved with the client.

Report on opportunities, wins and progress at monthly management meetings.

Follow company policies on health and safety, quality and data protection.

Carry out any other reasonable duties asked of you.

Skills & Qualifications Required

Proven business development, account management or sales experience in facilities management, building services or M&E.

A track record of winning project work, ideally from existing maintenance or service clients.

Strong communication and negotiation skills.

Organised, self-motivated and comfortable working to targets.

Full UK driving licence.

Existing network of FM, property or estates contacts.

Experience with tenders and frameworks.

Good understanding of M&E systems and services, such as HVAC, electrical, water hygiene, fire and life safety, and plant replacement, so you can talk credibly with clients.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

Stay up to date with our latest news and job offers.