Client Relations & Sales Support Executive

Office Angels; Merton; On-site; GBP 24,000 - 29,000; Full time

Job summary

Office Angels in Wimbledon is seeking an Account Manager / Client Executive to handle inbound enquiries, build relationships with new and existing customers, and convert opportunities into sales. You will keep CRM records up to date and process orders promptly.

This full-time, permanent role offers a starting salary of £26,500 and requires strong communication, organisational skills, and the ability to work well in a team and across multiple channels (phone, email, web).

Qualifications

• Experience in a customer service, sales support, or customer advisory role.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Ability to prioritise workload and manage multiple tasks effectively.

Responsibilities

• Respond to customer enquiries via phone, email, and online channels in a professional and timely manner.
• Build and maintain positive relationships with new and existing customers.
• Process customer orders accurately and efficiently.
• Maintain and update customer records within the CRM system.
• Conduct follow-up activities to support customer engagement and maximise sales opportunities.
• Support outbound campaigns and business development initiatives.
• Coordinate with internal teams to ensure smooth order fulfilment and customer satisfaction.
• Assist with sales administration, invoicing, and customer communications.
• Contribute to team reporting, forecasting, and workflow planning.
• Provide support across customer-facing departments during busy periods.
• Deliver exceptional customer service and ensure customer satisfaction at all times.

Skills

Customer service

Communication

Organisation

Teamwork

CRM

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Office Angels in Wimbledon is seeking an Account Manager / Client Executive to handle inbound enquiries, build relationships with new and existing customers, and convert opportunities into sales. You will keep CRM records up to date and process orders promptly.

This full-time, permanent role offers a starting salary of £26,500 and requires strong communication, organisational skills, and the ability to work well in a team and across multiple channels (phone, email, web).