Client Relations & Admin Coordinator

DS Smith; Devizes; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday plus bank holidays

Pension scheme

Life assurance

Income protection

Employee Assistance Programme

Employee Discounts

Cycle to work scheme

Job summary

DS Smith is hiring a Customer Service Co-ordinator in Devizes, responsible for supporting sales strategies and delivering top-notch customer service. The role demands relevant customer-facing experience and strong organisational skills.

Enjoy a dynamic work environment where you will collaborate with Sales and Site teams, ensuring administrative processes are seamless. Benefits include competitive salary, generous holiday allocation, and a supportive workplace culture.

Qualifications

• Relevant experience in B2B or B2C customer service.
• Ability to manage multiple tasks effectively.
• Strong communication and relationship-building skills.

Responsibilities

• Work closely with Sales and Site teams.
• Serve as point of call for customers.
• Support administrative processes at Devizes site.
• Maintain accuracy in process info and reporting.
• Interact with various stakeholders daily.

Skills

Customer-facing experience

Strong organisational skills

Positive attitude

Ability to work independently

Computer literate (Microsoft Excel, Word)

Job description

DS Smith is hiring a Customer Service Co-ordinator in Devizes, responsible for supporting sales strategies and delivering top-notch customer service. The role demands relevant customer-facing experience and strong organisational skills.

Enjoy a dynamic work environment where you will collaborate with Sales and Site teams, ensuring administrative processes are seamless. Benefits include competitive salary, generous holiday allocation, and a supportive workplace culture.