Client Project Support Officer

JR United Kingdom; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Client Project Support Officer to enhance public sector decarbonisation initiatives. This role involves managing client relationships, ensuring compliance with funding requirements, and contributing to process improvements. You will support multiple projects valued at around £50 million, providing insightful reports and maintaining accurate project data. Join a dynamic team dedicated to fostering a culture of well-being and making a significant impact on sustainability efforts. If you are passionate about supporting meaningful projects and improving client experiences, this opportunity is perfect for you.

Qualifications

• Experience in managing client relationships in a project environment.
• Ability to analyze data and generate reports for stakeholders.

Responsibilities

• Support and monitor public sector decarbonisation projects.
• Ensure compliance with funding requirements and manage client queries.

Skills

Customer Relationship Management

Data Analysis

Project Management

Communication Skills

Education

Bachelor's Degree

Tools

CRM Systems

Job description

Client Project Support Officer, Manchester

Client:

Salix

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

This is a 12-month fixed-term contract. As a Client Support Officer, you will support and monitor UK public sector decarbonisation projects funded through grants and loans by BEIS, Scottish, and Welsh Governments. You will be part of Salix’s programme delivery team, managed by a programme coordinator and manager.

Your responsibilities include ensuring project compliance with Salix’s funding requirements, building strong client relationships, and being the primary contact for queries. You will support approximately 20 projects valued at around £50 million. Additionally, you will participate in team meetings and contribute to process and system improvements to enhance the company's work environment.

Key Responsibilities:

• Develop strong customer relationships with Salix clients, including site visits.
• Maintain the accuracy of client project data using CRM systems.
• Analyze data to generate insightful reports for the board and funders.
• Manage your daily tasks efficiently in a dynamic environment.
• Oversee payment processing and cash flow forecasting.
• Draft impactful letters and review legal documents carefully.
• Create reports and presentations showcasing project contributions.
• Respond promptly and effectively to internal and client queries.
• Collaborate with the Communications and PR team to share insights through presentations and assist in preparing materials for events, conferences, and webinars.
• Participate in organizational activities, cross-team collaborations, and charity initiatives.
• Promote health and safety standards, fostering a culture of well-being.