Client Project Manager

Gallagher; City of Edinburgh; On-site; Confidential; Full time

Benefits offered by this job

Competitive pay

Benefits program

Career development

Job summary

Gallagher, based in Edinburgh, is seeking a Senior Client Project Management Consultant to lead cross-functional project delivery within our Total Rewards platform. You will guide teams, collaborate with clients, and ensure solutions meet evolving business needs.

The role focuses on managing multiple projects, driving quality outcomes, and providing strategic insights to enhance products and services for clients worldwide.

Qualifications

• 6–8 years of project management experience.
• Excellent written and verbal communication skills.
• Strong analytical thinking and problem solving.
• Organised with strong attention to detail.
• Proficient in Microsoft Office and digital tools.
• Team player who can also work independently.
• Comfortable leading client discussions and managing complex challenges.

Responsibilities

• Lead cross-functional teams to deliver projects and product initiatives.
• Configure platform capabilities like authentication, content management, messaging, and data analytics.
• Collaborate with clients to understand their needs and propose effective solutions.
• Manage multiple projects, ensuring quality, timeliness, and client satisfaction.
• Provide strategic insights to improve products and services.
• Mentor team members and contribute to their professional growth.
• Maintain client satisfaction across engagements.

Skills

Project management

Communication

Analytical thinking

Organization

Microsoft Office

Independent working

Client discussions

Tools

Microsoft Office

Job description

Overview

At Gallagher, we’re passionate about helping people and organisations thrive. Our Total Rewards platform, Gallagher Guide, empowers employees and members to maximise their compensation and rewards. It’s a user-friendly, integrated technology that supports wellbeing across benefits, financial, and career programmes. As a Client Project Management Consultant Senior, you’ll play a key role in delivering this innovative solution. You’ll work with clients, technical teams, and business partners to implement and enhance our Total Rewards technology. You’ll lead projects, guide teams, and ensure our solutions meet client needs.

How you'll make an impact

• Lead cross-functional teams to deliver successful projects and product initiatives.
• Configure platform capabilities like authentication, content management, messaging, and data analytics.
• Collaborate with clients to understand their needs and propose effective solutions.
• Manage multiple projects, ensuring quality, timeliness, and client satisfaction.
• Provide strategic insights to improve products and services.
• Mentor team members and contribute to their professional growth.

About You

• Experienced in project management, with 6–8 years in a similar role.
• A strong communicator, both written and verbal.
• Skilled in critical thinking, problem-solving, and data analysis.
• Organised, detail-oriented, and able to manage multiple priorities.
• Proficient in Microsoft Office and other digital tools.
• A team player who can also work independently.
• Comfortable leading client discussions and navigating complex challenges.

If you’re ready to make a difference and grow your career in a dynamic, supportive environment, we’d love to hear from you.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)