Senior Flexible & Online Benefits Consultant

Arthur J. Gallagher & Co. (AJG); Greater London; Hybrid; GBP 75,000 - 115,000; Full time

Job summary

Arthur J. Gallagher & Co. is seeking a Senior Flexible & Online Benefits Consultant to join our Client Technology team in the UK.

You will lead client relationships, design flexible benefits schemes, and drive new business opportunities while coordinating service delivery and client communications. The role focuses on leveraging benefits technology to optimise client outcomes, with guidance on legislative changes and trends.

Qualifications

• Strong background in benefits technology and flexible benefits solutions.
• Experience advising clients on flexible benefits technology and provider propositions.
• Proven ability to build relationships, present ideas clearly, and collaborate.

Responsibilities

• Lead client relationships for a portfolio of Gallagher Guide clients.
• Drive new business opportunities and manage delivery of new propositions.
• Oversee reports, documents and communications for clients.

Skills

Benefits technology

Flexible benefits

Client relationship mgmt

Communication

Attention to detail

Technical skills

Leadership

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Are you a seasoned benefits technology professional ready to take your career to the next level? At Arthur J. Gallagher, the world’s third-largest insurance brokerage, we’re on the lookout for a Senior Flexible & Online Benefits Consultant to join our innovative Client Technology team. This is your chance to make a real impact, working with a diverse portfolio of clients while driving new business opportunities.

Why Join Us?

At Gallagher, we pride ourselves on delivering tailored insurance and risk management solutions, and our Client Technology team is at the forefront of transforming employee benefits. This role offers a unique blend of client management (75%) and service delivery (25%), giving you the opportunity to build strong relationships while showcasing your expertise in flexible benefits technology.

How you'll make an impact

As a key member of our team, you’ll:

• Lead Client Relationships: Act as the primary client manager for a portfolio of Gallagher Guide clients, delivering expert advice on flexible benefits scheme design and ongoing management.
• Drive New Business: Identify opportunities, attend pitches, and manage the delivery of new propositions and services to expand our client base.
• Deliver Excellence: Oversee the production of reports, documents, and communications, ensuring clients receive top-tier advice and support.
• Stay Ahead of the Curve: Provide guidance on legislative changes and employee benefit trends, sharing your technical knowledge with the wider team.
• Collaborate Across Teams: Build strong relationships with internal teams, offering support and ensuring seamless service delivery.
• Enhance Client Systems: Advise on system functionality, suggest improvements, and manage change requests to ensure clients’ needs are met.
• Lead Post-Enrolment Reviews: Present take-up statistics, survey results, and lessons learned to continuously improve our services.

About You

We’re seeking a proactive, commercially minded professional with:

• Extensive Experience: A strong background in benefits technology and flexible benefits solutions.
• Industry Knowledge: In-depth understanding of provider benefit propositions and wider employee benefits services.
• Client-Focused Expertise: Proven ability to advise clients on flexible benefits technology and identify cross-selling opportunities.
• Exceptional Communication Skills: The ability to build relationships, present ideas clearly, and collaborate effectively.
• Attention to Detail: A meticulous approach to managing tasks, meeting deadlines, and delivering high-quality work.
• Technical Proficiency: Strong computer literacy and the ability to manage system functionality and testing processes.
• Leadership Skills: A proactive mindset and the ability to inspire and support your team.

Why Gallagher?

At Gallagher, we’re committed to investing in our people. You’ll join a supportive, forward-thinking team where your expertise will be valued, and your career will thrive. We offer a dynamic work environment, opportunities for growth, and the chance to work with some of the best in the industry.

If you’re ready to make a difference and take on an exciting new challenge, we’d love to hear from you.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)