Client Payroll Specialist

PKF Francis Clark; United Kingdom; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Group pension

Life assurance

Income protection

Health cash plan

Mental wellbeing support

Cycle to work scheme

Gym discounts

Volunteer day

Job summary

PKF Francis Clark is seeking a payroll professional to join our Payroll team in the South West. You will take ownership of a client portfolio, processing payrolls, responding to queries and building trusted relationships within a collaborative team.

You will handle onboarding of new payrolls, stay updated with payroll legislation and ensure accurate, timely processing. Strong client service, numeracy and communication are essential for success in this role.

Qualifications

• Strong working knowledge of payroll legislation.
• Experience managing a defined client portfolio effectively.
• Excellent client service skills and high attention to detail.
• Confident communication skills, both verbal and written.
• Ability to work independently and collaboratively.
• Ability to manage priorities and meet strict deadlines.
• Polite, professional approach when working with clients.
• Good numeracy, accuracy and methodical organisation.

Responsibilities

• Processing a wide variety of client payrolls as part of the wider team.
• Acting as the main point of contact for a defined portfolio of clients.
• Onboarding new client payrolls, ensuring data accuracy and identifying efficiency opportunities.
• Maintaining strong client relationships and delivering a professional, responsive service.
• Keeping up to date with payroll legislation and applying changes accurately.
• Responding to client queries efficiently, accurately and within timescales.
• Liaising with HMRC regarding employer payments and payroll-related queries.
• Ensuring payroll processing is completed accurately and on time.

Skills

Payroll legislation

Client portfolio management

Client service

Communication

Independence & teamwork

Prioritisation & deadlines

Professionalism

Numeracy

Accuracy

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

PKF Francis Clark is seeking a payroll professional to join our Payroll team in the South West. You will take ownership of a client portfolio, processing payrolls, responding to queries and building trusted relationships within a collaborative team.

You will handle onboarding of new payrolls, stay updated with payroll legislation and ensure accurate, timely processing. Strong client service, numeracy and communication are essential for success in this role.