Client Partner – BFSI

Brillio; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a dynamic and rapidly growing digital technology service provider, where you will play a pivotal role in driving sales and business development strategies for BFS and Insurance clients. As a trusted advisor, you will establish and maintain relationships at the executive level, ensuring superior customer experiences and fostering long-term strategic partnerships. This position offers a unique opportunity to work within a collaborative environment that emphasizes innovation and growth, making a significant impact in the digital transformation landscape. If you are ready to take on a challenging and rewarding role, this is the perfect opportunity for you.

Qualifications

• Proven track record in BFSI services with significant revenue growth.
• Experience in managing relationships with senior executives.

Responsibilities

• Establish and manage client relationships at all levels.
• Drive business development strategies for BFS and Insurance clients.

Skills

Client Management

Business Development

Strategic Partnerships

Communication Skills

Proactive Approach

Tools

Cloud Technologies

Analytics

Product Engineering

Job description

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians," distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work certification year after year.

The Client Partner position is a key role within the Brillio Customer Success team for the United Kingdom, responsible for driving sales, business development strategies, and executive relationships for BFS and Insurance Clients.

In this role, the Partner will be responsible for driving superior customer experience and revenue growth. The position also requires working with and leveraging corporate and internal digital groups. The individual will be responsible for establishing and maintaining relationships at the CXO level and creating long-term strategic partnerships within the client portfolio. The role shall be supported by a team of practice managers who will help create the customer experience and ensure delivery excellence.

The Partner will act as a “trusted advisor” to clients and should possess a mix of strategic business and technology experience. With Brillio’s strong presence in the Digital Transformation space and our entrepreneurial culture, this position offers a dynamic growth opportunity for the right individual to contribute to a rapidly expanding company in an exciting field.

Responsibilities

• Establishing and managing client relationships at all levels
• Building trust and leveraging client context by understanding overall business goals and culture
• Positioning Brillio as a strategic IT partner and identifying new partnership opportunities
• Managing account P&L and high-level delivery responsibilities
• Mapping Brillio’s capabilities and solutions to client requirements
• Building relationships with leading BFSI and Insurance brands

Qualifications

• Proven track record of delivering growth with BFSI services clients (10M+) and driving strategic partnerships
• Experience serving Insurance companies is desirable
• Possesses a proactive, street-smart, optimistic approach, capable of innovative thinking and leading by example
• Working knowledge of Product Engineering, Cloud, Analytics, or Digital technologies for customer insights
• Senior executive presence and credibility, with an interest in engaging senior-level executives in business transformation
• Excellent communication and facilitation skills
• Strong client management, business development, and delivery experience

Critical Leadership Qualities

• Customer Advocacy - Ensuring customer success through strategic advice and market-leading solutions
• Owner’s Mindset - Deep commitment to Brillio’s success and making decisions in the company's best interest
• Innovation Ethos - Embracing ambiguity and experimentation to foster growth
• Execution with Pace - Delivering high-quality results amidst changing expectations
• Big Picture Thinking - Setting bold targets and inspiring teams towards shared success
• Winning Through Teams - Promoting collaboration and empowering teams to excel

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