Client & Operations Coordinator

HSL Compliance Limited.; United Kingdom; Remote; GBP 25,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Company pension scheme & sick pay

Free eye test every 2 years

Access to Kinhub wellbeing & financial

Discounts with retailers via Reward GW

Job summary

HSL Compliance Limited is seeking an Account Coordinator in Cannock. This hands-on role requires a proactive, people-oriented individual with strong organisational and customer service skills.

A full driving licence is welcomed, and comprehensive training will be provided to help you build a rewarding career in a growing industry. You will create and maintain contract files, support invoicing, handle enquiries, and collaborate with engineers, clients, and internal teams to keep service

Qualifications

• Demonstrates strong people skills and positivity.
• Shows exceptional organisational abilities and attention to detail.
• Can work independently once trained and manage tasks with minimal supervision.
• Communicates clearly and delivers good customer service.
• Eager to learn and develop new skills in a regulatory environment.
• Proactively identifies and solves problems.
• Comfortable with technology and basic admin tools.

Responsibilities

• Create, maintain, and update contract files and registers.
• Generate contract correspondence, manage service programmes, and support invoicing.
• Update work-in-progress records and completed works to deadlines.
• Provide programme updates and operational support to the Account Manager.
• Act as liaison between engineers, clients, and internal teams.
• Handle customer and engineer enquiries and raise additional work requests as needed.
• Log and manage customer, site, and supplier enquiries to resolution.
• Provide general administrative support and maintain quality systems.
• Promote a safe, efficient, and environmentally responsible office environment.

Skills

People focus

Organisational skills

Independent work

Communication skills

Willingness to learn

Problem solving

Tech-savvy

Job description

HSL Compliance Limited is seeking an Account Coordinator in Cannock. This hands-on role requires a proactive, people-oriented individual with strong organisational and customer service skills.

A full driving licence is welcomed, and comprehensive training will be provided to help you build a rewarding career in a growing industry. You will create and maintain contract files, support invoicing, handle enquiries, and collaborate with engineers, clients, and internal teams to keep service