Client Manager

SMRS Ltd.; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Join a leading employer branding agency as a Client Manager in Manchester. You will leverage your marketing expertise to solve client challenges, manage campaigns, and build strong relationships. Enjoy a fast-paced environment with benefits like hybrid working, generous leave, and a commitment to diversity and inclusion.

Benefits

30 days annual leave plus bank holidays

Hybrid working (2 days in office)

Healthcare apps

Two charity volunteering days

Qualifications

• Experience in talent marketing or advertising, either agency or in-house.
• Ability to develop rapport and build relationships with clients.
• Organized and thrives under pressure.

Responsibilities

• Lead delivery of targeted attraction campaigns and channel planning.
• Manage client meetings and present complex ideas and data.
• Monitor reporting dashboards and optimize media performance.

Skills

Talent marketing

Advertising experience

Digital advertising knowledge

Client relationship management

Campaign management

Job description

We're a global employer brand, culture and communications business. Driven by data and focused on making a measurable difference, we help complex, high-profile employers to tackle the attraction and employer branding challenges that matter. Join us as a Client Manager, to develop your marketing expertise further, in an award-winning agency that recognises and rewards great people.

Bringing bags of talent marketing or advertising experience (either agency or in house), you’ll already have a good idea of what it takes to solve our clients’ biggest challenges. You’ll be working with some great clients such as the LEGO Group, Deloitte, Pandora, and Yodel, providing solutions to attract the best talent into their organisations.

Able to develop a rapport with anyone and everyone, building relationships will be at the heart of your role as a Client Manager. Supporting the strategic lead across your client portfolio, and working closely with the client service team, you’ll be the first port of call for your clients. You’ll lead on the delivery of targeted attraction campaigns and channel planning encompassing job boards, performance media, paid search and social. In addition to confidently handling campaign management, you’ll also lead client meetings, presenting complex ideas and data, and use your digital advertising knowledge to make sure all digital activity is tracked. You’ll also work with our in-house creative and project management teams to support the development of creative ideas and the delivery of creative assets for your clients’ campaigns.

Spotting every opportunity to keep ROI high, you’ll monitor reporting dashboards and work with our tech and social teams and external partners to optimise media – essentially, getting involved in everything that keeps our clients happy and their campaigns performing fantastically.

The pace here is fast. So, while you have the support of a talented team, we need a commercially aware Client Manager who’s highly organised and thrives on pressure. If you’re passionate about making a difference, join an agency that works with brilliant clients to create brilliant work that makes an impact.

We believe that a diverse, equitable and inclusive workplace makes us a more relevant and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. SMRS is B Corp certified and an equal opportunity employer.

We care about supporting our people, so you’ll enjoy benefits that include 30 days of annual leave a year (plus bank holidays), hybrid working (2 days each week in our Manchester, UK office is required), healthcare apps, and two charity volunteering days. If you’re as passionate as we are about making the world around us a better place, join us.

In line with our mission to make opportunity, reward and progress equal for all, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.

SMRS is a Disability Confident Employer. Candidates who disclose a disability and meet the minimum requirements for a role will automatically be offered a first-stage interview. If you would like to make us aware of a disability, or if you require any reasonable adjustments throughout the application process, please contact [e-mail].

We are open to considering part-time hours for all roles.