Client Leadership Business Director

Adelphi Group; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

Omd in London is seeking a Client Leadership Business Director to manage and expand client relationships while guiding the delivery of integrated media campaigns.

You will serve as the primary client contact, align campaigns with business goals, and lead cross-functional teams to drive satisfaction and identify growth opportunities. The role emphasizes strategic insight, leadership, and high-quality media solutions.

Responsibilities

• Build and maintain strong, long-term client partnerships, representing client needs to internal teams.
• Oversee integrated media strategies aligned with goals, delivering multi-channel campaigns on time and within budget.
• Identify opportunities to expand services within existing accounts and present performance insights.
• Understand client business goals and market dynamics to ensure satisfaction and retention.
• Mentor junior team members and coordinate cross-functional teams for campaign execution.
• Conduct market research to stay updated on industry trends and share insights with the client.

Job description

Agency: Omd

Job Function: Account Management and Growth

Job Subfunction: Account Management

Job Description:

As Client Leadership Business Director, you will be responsible for managing and expanding client relationships while overseeing the delivery of integrated media campaigns. Acting as the primary point of contact for clients, providing strategic insights and ensuring that all campaigns align with client objectives and business goals you will lead cross-functional teams to drive client satisfaction and identify opportunities for account growth.

This position requires exceptional leadership, strategic thinking and communication skills to foster long-term client partnerships and ensure the agency’s success in delivering high‑quality, effective media solutions.

KEY RESPONSIBILITIES

• Build and maintain strong, long‑term client partnerships, serving as a primary contact for the client and represent the client needs to other internal teams and external stakeholders
• Oversee integrated media strategies aligned with client goals, ensuring multi‑channel campaigns are delivered on time, within budget and meet performance targets
• Identify opportunities to expand services within existing client accounts, prepare and present performance reports and offering insights and recommendations
• Understand client business goals, challenges, and market dynamics, ensuring client satisfaction and retention through consistent, high‑quality service delivery.
• Mentor and support junior team members and coordinate and guide cross‑functional teams for effective campaign execution
• Conduct market research to stay up‑to‑date on current and upcoming industry trends, sharing relevant insights with the client
  

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