Client Host

Mitie Group; City Of London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Mitie Group is seeking a Client Host based in a prestigious corporate workplace. The role focuses on warmth, professionalism and seamless experiences for visitors and colleagues, delivering five-star hospitality at reception and beyond.

You will manage visitor check-ins, set up meeting rooms, maintain presentation standards, and support the wider workplace and facilities teams with a proactive, service-oriented approach. Strong communication and confident use of Outlook/Teams are essential.

Qualifications

• Experience in customer service, hospitality or corporate reception.
• Exceptional communication and interpersonal skills.
• Immaculate personal presentation and attention to detail; proactive approach to service.
• Confidence using workplace technology (Outlook, Teams, etc.).

Responsibilities

• Deliver warm, professional welcomes to all visitors and colleagues.
• Manage visitor check-ins and ensure smooth arrivals and departures.
• Set up and reset meeting rooms and event spaces to required layouts.
• Maintain high presentation standards across reception and meeting areas.
• Proactively support the wider workplace and facilities teams.

Skills

Customer service

Hospitality

Corporate reception

Interpersonal skills

Tools

Outlook

Teams

Job description

We are looking for a Client Host who delivers the warmth, professionalism and attention to detail typically found in five-star hospitality. Based in a prestigious corporate workplace, you will be responsible for creating exceptional first impressions and ensuring every visitor and colleague experiences a seamless, welcoming environment. This is more than reception - it is a hospitality-led role where service, presentation and attention to detail matter. This Client Host role demands a high level of flexibility, mobility, and responsiveness. It is not a static or desk-based position, but rather one that requires you to be visible, proactive, and consistently present across the operation. Main Duties

• Deliver warm, professional welcomes to all visitors and colleagues
• Manage visitor check-ins and ensure smooth arrivals and departures
• Set up and reset meeting rooms and event spaces to required layouts
• Maintain high presentation standards across reception and meeting areas
• Proactively support the wider workplace and facilities teams

What we are looking for

• Experience in customer service, hospitality or corporate reception
• Exceptional communication and interpersonal skills
• Immaculate personal presentation and attention to detail A proactive \"how can I help?\" approach to service
• Confidence using workplace technology (Outlook, Teams etc.)