Client Growth & Onboarding Specialist

Ryan LLC; Salford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Phone and Internet reimbursement

Gym membership or equipment stipend

LinkedIn Learning subscription

Flexible work environment

Tuition reimbursement after one year

Accelerated career path

Award-winning culture & community

Comprehensive onboarding and support

Job summary

Ryan LLC is seeking a proactive Client Development Associate in Salford to support the full client lifecycle. You will oversee onboarding, engagement, and renewals, while coordinating documentation and CRM data.

The role emphasizes proactive communications with clients via phone, email, and virtual meetings. The position focuses on relationship-building, process management, and identifying revenue opportunities in a fast-paced environment.

Qualifications

• Excellent communication skills via phone, email and virtual meetings.
• Highly organized with strong attention to detail.
• Able to work to KPIs and performance targets.
• Experience in onboarding, account management, renewals, or sales support.
• Knowledge of CRM platforms and document collection workflows.

Responsibilities

• Onboard new clients and sustain early-stage relationships.
• Coordinate documentation including leases, accounts, rent details, and operational data.
• Maintain high-quality CRM records with real-time updates.
• Monitor progression to minimise onboarding delays.
• Support renewal conversations and communicate outcomes and next steps to clients.
• Identify opportunities to increase service adoption and revenue through additional offerings.

Skills

Strong communication skills

Highly organised

KPI-driven

Multitasking

Adaptable to change

Tools

CRM software

Documentation workflows

Job description

Ryan LLC is seeking a proactive Client Development Associate in Salford to support the full client lifecycle. You will oversee onboarding, engagement, and renewals, while coordinating documentation and CRM data.

The role emphasizes proactive communications with clients via phone, email, and virtual meetings. The position focuses on relationship-building, process management, and identifying revenue opportunities in a fast-paced environment.