Client Growth & Onboarding Specialist

Ryan LLC; Salford; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Phone/Internet reimbursement

Gym membership or equipment

LinkedIn Learning subscription

Flexible work environment

Tuition reimbursement after one year

Accelerated career path

Award-winning culture & community

Job summary

Ryan LLC in Salford is seeking a proactive Client Development Associate to support the full client lifecycle from onboarding new clients to managing renewals and identifying growth opportunities.

This role combines relationship management, operational coordination, and commercial awareness, with KPI-driven expectations and strong client communication via phone, email, and virtual meetings. Training provided, on-site in Media City, M50.

Qualifications

• Strong communication skills (phone, email, virtual meetings).
• Highly organised with strong attention to detail.
• Ability to manage multiple clients and priorities.
• Comfortable working to KPIs and performance targets.
• Confident handling client queries and managing expectations.

Responsibilities

• Onboard new clients and ensure a smooth onboarding process.
• Engage with clients throughout the service cycle and manage renewals.
• Document and verify client documentation; maintain CRM records.
• Identify opportunities to expand services and drive growth.
• Collaborate with senior team members on renewal and upsell activities.

Skills

Strong communication

Highly organized

Client management

KPI-driven

Proactive client focus

Tools

CRM platforms

Job description

Ryan LLC in Salford is seeking a proactive Client Development Associate to support the full client lifecycle from onboarding new clients to managing renewals and identifying growth opportunities.

This role combines relationship management, operational coordination, and commercial awareness, with KPI-driven expectations and strong client communication via phone, email, and virtual meetings. Training provided, on-site in Media City, M50.