Client-Focused Account & Recruitment Support Specialist

Proman; Heyrod; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Training/Apprenticeships

25 days holiday rising to 30 days +(BH

Free onsite parking

Social activities and team events

Employee of the Quarter awards

Enhanced sick pay and pension schemes

Eye tests and glasses contributions

Online GP access

Employee Assistance Programme

Death in service benefit

Job summary

Proman in Heywood is seeking an Account Support to ensure the success of site recruitment, manage candidates and deliver service excellence to the client. You will attend regular meetings and build relationships with the client's key stakeholders.

The role runs Monday to Friday, 8am-4.30pm or 8.30am - 5pm, and sits within Proman's account management team. Strong communication and customer service skills are essential for success in this position.

Qualifications

• Excellent people skills and the ability to build long-lasting relationships.
• Customer service experience is essential.
• Strong verbal and written communication skills.
• Self-driven with a strong desire to succeed.
• Excellent attention to detail.

Responsibilities

• Recruitment management: attract candidates and update the client on hiring progress.
• Candidate management: welfare checks, absence and performance management, sanctions and disciplinary matters.
• Administration management: record data and meet KPI/MI deadlines, ensure worker compliance.
• Payroll: log payment documentation and address pay-related queries.
• Client communication: hold regular meetings with the client to review KPIs and engagement.

Skills

People skills

Communication skills

Customer service

Relationship building

Self-motivation

Attention to detail

Verbal communication

Written communication

Job description

Proman in Heywood is seeking an Account Support to ensure the success of site recruitment, manage candidates and deliver service excellence to the client. You will attend regular meetings and build relationships with the client's key stakeholders.

The role runs Monday to Friday, 8am-4.30pm or 8.30am - 5pm, and sits within Proman's account management team. Strong communication and customer service skills are essential for success in this position.