Client-Facing Reception & Office Coordinator

PT group; Worcester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days annual leave

Bonus scheme

Life Assurance

Scottish Widows Pension Scheme

Healthcare cash-plan

1/3 gym membership contribution

Electric vehicle scheme

Perks at Work benefits portal

Cycle to Work scheme

Flu vaccinations

Job summary

HCR Recruitment is seeking a full-time Receptionist for its Worcester HQ operations team. You will be the face of the firm, supporting clients and employees with a focus on excellent service. The role involves visitor management, mail handling, meeting room coordination and events support.

We are looking for an outgoing, proactive individual who thrives in a collaborative environment and can adapt to changing priorities. A shift pattern from 08:30 to 17:30 will be agreed.

Qualifications

• Experience in a client/customer facing environment.
• Ability to build rapport with clients quickly and professionally.
• Is organised and able to manage changing priorities.
• Has an approachable nature as both clients and employees will look to you for support.
• Proactive and can-do approach.
• Thrives best in a collaborative team environment.

Responsibilities

• Welcome and greet all visitors to the firm, including clients.
• Field and redirect incoming calls as appropriate.
• Upkeep a timely response to incoming calls and email queries.
• Manage visitor sign in (including the contractor log) and distribute visitor passes.
• Replenish meeting rooms (note pads, tissues etc...).
• Order stationery and refreshments as needed.
• Book meeting rooms as needed, allowing for the set up of events.
• Coordinate with external vendors, contractors or catering for events.
• Conduct routine safety and maintenance checks.
• Handle incoming post, special deliveries and couriers.
• Frank outgoing post.
• Log files according on SOS.

Skills

Customer service

Communication

Organisation

Job description

HCR Recruitment is seeking a full-time Receptionist for its Worcester HQ operations team. You will be the face of the firm, supporting clients and employees with a focus on excellent service. The role involves visitor management, mail handling, meeting room coordination and events support.

We are looking for an outgoing, proactive individual who thrives in a collaborative environment and can adapt to changing priorities. A shift pattern from 08:30 to 17:30 will be agreed.