Receptionist & Front Desk Coordinator - Hybrid

AFH Wealth Management; Stoke Pound; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible holidays

Professional development

Pension

Loyalty bonus

Social events

Discretionary bonus

Health & wellbeing

Shopping discounts

Job summary

AFH Wealth Management is seeking a Receptionist for the Bromsgrove Head Office with hybrid working. You will be the first point of contact on reception and manage our switchboard while supporting meeting room logistics.

The role requires superb customer service, strong organisational and communication skills, and the ability to work to deadlines. This is a full-time position with competitive salary and benefits.

Qualifications

• Demonstrable experience providing exceptional customer service.
• Effective organisational skills and ability to meet deadlines.
• Experience using Microsoft Word and Excel.
• Excellent interpersonal and communication skills.
• Must have a keen eye for detail and be flexible with shifts.

Responsibilities

• Meet and greet clients and visitors; offer refreshments.
• Answer a busy switchboard and direct calls appropriately.
• Maintain the Outlook calendar and meeting room bookings.
• Organise internal and external meetings and lunches.
• Support reception opening/closing and shift rotation.
• Report faults and maintenance issues to facilities teams.

Skills

Customer service

Organisational skills

Deadline management

MS Word

Excel

Interpersonal skills

Attention to detail

Flexible shifts

Job description

AFH Wealth Management is seeking a Receptionist for the Bromsgrove Head Office with hybrid working. You will be the first point of contact on reception and manage our switchboard while supporting meeting room logistics.

The role requires superb customer service, strong organisational and communication skills, and the ability to work to deadlines. This is a full-time position with competitive salary and benefits.