Client-Facing Office & Admin Coordinator

Affinia; Towcester; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

20 days holiday (FTE) plus Bank/Hols

Auto enrolment Pension Scheme

Death in Service

Dress for your Diary Policy

Job summary

Affinia is recruiting for a full-time, office-based Reception and Business Support role at our Towcester practice. You will welcome clients, support client-facing teams, manage daily administrative tasks, and maintain a professional front-of-house presence for the practice.

You will report to the Business Support Team Leader, working 100% on-site to ensure smooth operations, high-quality service, and efficient office functionality across meetings, documentation, and client communications.

Qualifications

• Excellent attention to detail.
• Strong critical thinking skills.
• Exceptional organisational and time management.
• Effective communication and people skills.
• Ability to work independently and collaboratively in a team environment.
• Experience within a financial or professional services environment.

Responsibilities

• Front of House duties to include greeting clients and visitors, offering a first-class client experience in person as well as answering external calls in a professional manner.
• General office presentation, including meeting rooms.
• Maintain office supplies and facilities, including coordination with maintenance.
• Incoming and outgoing post including scanning, distributing, redirecting and saving to our document management software.
• Keeping up to date all hard copy filing systems as well as electronic records.
• Monthly client requests and reminders.
• Sending out documents for electronic signature.

Skills

Attention to detail

Critical thinking

Organisational skills

Time management

Communication skills

Teamwork

Finance experience

Job description

Affinia is recruiting for a full-time, office-based Reception and Business Support role at our Towcester practice. You will welcome clients, support client-facing teams, manage daily administrative tasks, and maintain a professional front-of-house presence for the practice.

You will report to the Business Support Team Leader, working 100% on-site to ensure smooth operations, high-quality service, and efficient office functionality across meetings, documentation, and client communications.