Client-Facing Facilities Manager - London

Anabas (UK 2) Ltd; Greater London; Sur place; GBP 68 000 - 83 000; Plein temps

Avantages offerts par ce poste

33 days holiday

Employee Assistance Programme

Life Assurance

Recognition and Rewards

Company events

Recommend a friend scheme

Résumé du poste

Anabas (UK 2) Ltd is seeking an experienced Account Manager to oversee Facilities Management services for a client in London. This client-facing role demands strong leadership, operational management, and superior customer service to ensure on-site excellence.

You will be the primary on-site contact, coordinating with suppliers and ensuring the delivery meets contractual requirements. The role includes managing P&L, seeking improvements, and maintaining statutory compliance, with hours

Qualifications

• Proven experience managing facilities services within a corporate office environment.
• Strong leadership and team management skills.
• Confident decision-maker with good negotiation and influencing ability.

Responsabilités

• Build and maintain strong client relationships.
• Oversee supplier coordination and performance.
• Ensure consistent, high-quality service delivery in line with contractual requirements.
• Identify opportunities for service improvements and implement changes where required.
• Ensure statutory compliance and completion of planned maintenance.
• Manage reactive incidents and oversee incident reporting.
• Control and manage P&L matters, billing, and additional works.

Connaissances

Client relationships

Leadership

Negotiation

Customer service

Facilities management

P&L management

Description du poste

Anabas (UK 2) Ltd is seeking an experienced Account Manager to oversee Facilities Management services for a client in London. This client-facing role demands strong leadership, operational management, and superior customer service to ensure on-site excellence.

You will be the primary on-site contact, coordinating with suppliers and ensuring the delivery meets contractual requirements. The role includes managing P&L, seeking improvements, and maintaining statutory compliance, with hours