Client Experience Specialist: Onboarding & Success

Trevose Partners; Greater London; Vor Ort; GBP 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Training programme

Career development

Collaborative environment

Zusammenfassung

Trevose Partners is seeking a Client Experience Analyst to join its London team. The role suits a recent graduate or someone with 1–2 years’ experience aiming to build a client-facing career in technology and financial services.

Key duties include supporting onboarding, serving as a main contact for clients, resolving queries, and driving improvements in overall customer experience. This position offers strong training and development within a fast-paced environment.

Qualifikationen

• Degree or equivalent with relevant internship experience or 1–2 years in related roles.
• Experience in client services, onboarding, account management or financial services is beneficial.
• Strong communication and relationship-building skills.

Aufgaben

• Support onboarding of new clients and smooth transition onto the platform.
• Act as a key contact, building relationships and delivering excellent client experience.
• Resolve client queries and coordinate with internal teams for efficient issue handling.
• Help improve client engagement and identify ways to enhance the customer experience.

Kenntnisse

Communication skills

Relationship-building

Organised

Proactive

Customer-focused

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Trevose Partners is seeking a Client Experience Analyst to join its London team. The role suits a recent graduate or someone with 1–2 years’ experience aiming to build a client-facing career in technology and financial services.

Key duties include supporting onboarding, serving as a main contact for clients, resolving queries, and driving improvements in overall customer experience. This position offers strong training and development within a fast-paced environment.