Client Success & Relationship Manager – Tech Services

Corporate Workplace Appointments; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Corporate Workplace Appointments is seeking a Business Analyst / Customer Success Manager based in London to build and manage key client relationships. This role is ideal for someone with a background in customer success or account management, who enjoys engaging with clients rather than focusing solely on sales.

Your responsibilities include acting as the primary point of contact for a portfolio of clients, ensuring their needs are met and that they feel valued and informed. Strong interest in technology and a willingness to learn are essential.

Qualifications

• Strong communication skills and ability to engage with clients.
• Stable career history with commitment and progression.
• Experience managing multiple clients or stakeholders concurrently.

Responsibilities

• Act as main point of contact for a portfolio of clients.
• Build long-term relationships with key stakeholders.
• Lead regular client reviews and structured communication.
• Translate client needs into actions for internal teams.
• Identify and address risks, issues, or gaps in service.

Skills

Relationship Management

Clear Communication

Client Engagement

Interest in Technology

Job description

Corporate Workplace Appointments is seeking a Business Analyst / Customer Success Manager based in London to build and manage key client relationships. This role is ideal for someone with a background in customer success or account management, who enjoys engaging with clients rather than focusing solely on sales.

Your responsibilities include acting as the primary point of contact for a portfolio of clients, ensuring their needs are met and that they feel valued and informed. Strong interest in technology and a willingness to learn are essential.