Corporate Front Desk Lead - Law Firm Client Experience

Anabas (UK 2) Ltd; Greater London; On-site; GBP 30,345 - 41,055; Full time

Benefits offered by this job

Salary - £35,700pa

28 days holiday per year inc Bank Hols

Employee Assistance Programme

Life Insurance 1 X annual salary

Aviva Digital GP service

Recommend a friend scheme

Company events

Job summary

Anabas Welcome is seeking a Client Experience Host and Corporate Receptionist for a busy law firm environment in the Liverpool Street/Moorgate area of London. You will greet visitors, manage meeting rooms, handle calls, and support events while maintaining the highest standard of service.

The role requires at least 1 year of corporate reception experience, excellent MS Office skills, and a polished, confidential demeanor.

Qualifications

• Experience as a receptionist in a busy corporate office.
• Ability to engage with senior individuals professionally.
• Excellent organisation and communication skills with attention to detail.
• Immaculate personal presentation aligned with corporate standards.
• Discretion and confidentiality when handling sensitive information.
• Experience in a Law Firm desirable.
• Proficiency with MS Office (Outlook, Excel, PowerPoint).

Responsibilities

• Meet and greet all visitors in a friendly, professional manner.
• Notify hosts of guest arrivals and update waiting times.
• Escort guests to meeting rooms or lobby areas as needed.
• Manage meetings room bookings, amendments and cancellations.
• Oversee meeting room setup including AV/IT and network needs.
• Handle client calls professionally and efficiently.
• Collaborate with onsite teams to ensure seamless service.
• Walk reception areas to maintain a welcoming environment and report issues.
• Provide refreshments and keep refreshment points stocked.
• Assist Client events teams with coordination, visitor management and space bookings.
• Respond to emails professionally and promptly.
• Anticipate guest needs and maintain a welcoming atmosphere.
• Manage cloakroom duties and safe storage of items.
• Issue access passes and adhere to security policies.
• Follow Health & Safety procedures and report hazards.
• Experience in a Law Firm is advantageous.

Skills

Organization

Communication

Multitasking

Professional demeanor

Interpersonal skills

Discretion

Tools

Outlook

Excel

PowerPoint

Visitor management system

Job description

Anabas Welcome is seeking a Client Experience Host and Corporate Receptionist for a busy law firm environment in the Liverpool Street/Moorgate area of London. You will greet visitors, manage meeting rooms, handle calls, and support events while maintaining the highest standard of service.

The role requires at least 1 year of corporate reception experience, excellent MS Office skills, and a polished, confidential demeanor.