Client Experience Events Lead

Pinsent Masons; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Carers’ leave

25 days’ annual leave

Contributory pension

Private healthcare policy

Death in service cover

Interest-free season ticket loan

Interest-free gym membership loan

Interest-free rental deposit loan

Cycle to work scheme

Job summary

Pinsent Masons in London is seeking a Client Experience Events Coordinator to ensure meetings and events run smoothly, delivering welcoming, professional environments for clients and colleagues. You will coordinate a range of events, liaise with teams, manage spaces and logistics, and uphold the highest service standards in a fast-paced professional services setting.

The role requires meticulous organisation, strong communication, and the ability to adapt to changing requirements across a busy

Qualifications

• Experience supporting meetings, events or client-facing services within a professional or corporate environment.
• Experience using a booking or event management system.
• Ability to coordinate multiple requests, deadlines and service providers within a busy operational environment.
• Practical understanding of meeting room layouts, event logistics and hospitality coordination.

Responsibilities

• Coordinate client and internal meetings and events from booking to delivery.
• Manage event requirements including room layouts, catering, technology, visitor access and attendee arrangements.
• Prepare and maintain meeting and event spaces to be professional and welcoming.
• Act as a key point of contact for event organisers, providing support before and during events.
• Respond to changing requirements and resolve issues quickly to ensure a seamless event experience.
• Work closely with Reception, Hospitality, AV, Facilities and Security teams to deliver exceptional service.
• Monitor event schedules, maintain accurate records and ensure booking information remains up to date.
• Support health and safety compliance, identify risks and escalate issues where appropriate.

Skills

Organised

Client-focused

Communication skills

Team collaboration

Problem solving

Tools

Booking system

Microsoft Office

Outlook

Microsoft Teams

Job description

Pinsent Masons in London is seeking a Client Experience Events Coordinator to ensure meetings and events run smoothly, delivering welcoming, professional environments for clients and colleagues. You will coordinate a range of events, liaise with teams, manage spaces and logistics, and uphold the highest service standards in a fast-paced professional services setting.

The role requires meticulous organisation, strong communication, and the ability to adapt to changing requirements across a busy