Client Experience & Events Specialist

Pinsent Masons LLP; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Carers’ leave

25 days annual leave

Pension contribution

Death in service cover

Interest-free loans

Cycle to work

Job summary

Pinsent Masons LLP in London is seeking a Client Experience Events Coordinator to manage client and internal meetings and events from booking through delivery. You’ll coordinate room layouts, catering, technology and attendee arrangements to create welcoming, professional environments.

Working with Reception, Hospitality, AV and Facilities, you’ll deliver seamless events, monitor schedules and maintain records while upholding health and safety and confidentiality in a busy client‑facing

Qualifications

• Experience supporting meetings, events or client-facing services in a corporate environment.
• Ability to coordinate multiple requests, deadlines and service providers.
• Strong organisation, prioritisation and written/verbal communication skills.
• Good IT skills and experience with standard booking/AV systems.

Responsibilities

• Coordinating client and internal meetings and events from booking through to delivery.
• Managing room layouts, catering, technology, visitor access and attendee arrangements.
• Preparing and maintaining meeting spaces to be professional and welcoming.
• Serving as a point of contact for event organisers and providing on-site support.
• Updating schedules, maintaining records and ensuring booking information stays current.
• Supporting health and safety compliance and escalating issues as needed.

Skills

Client-facing experience

Organisation

Communication skills

Microsoft Office / Outlook / Teams

Tools

Booking system

Microsoft Office

Outlook

Teams

Job description

Pinsent Masons LLP in London is seeking a Client Experience Events Coordinator to manage client and internal meetings and events from booking through delivery. You’ll coordinate room layouts, catering, technology and attendee arrangements to create welcoming, professional environments.

Working with Reception, Hospitality, AV and Facilities, you’ll deliver seamless events, monitor schedules and maintain records while upholding health and safety and confidentiality in a busy client‑facing