Meetings & Events Coordinator — Client Experience

Fairygodboss; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

J.P. Morgan in London is seeking a Receptionist and Meeting & Events Coordinator to ensure seamless delivery of meetings and events from request to completion.

You will work closely with internal stakeholders and vendors to provide a high-quality, consistent experience, managing multiple priorities in a fast-paced environment. The role focuses on delivering professional service, strong organisation, and proactive communication across teams, contributing to a collaborative culture within the

Qualifications

• Experience in a customer-facing role.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Strong organisational skills and attention to detail.
• Ability to work in a fast-paced and dynamic environment.
• Ability to collaborate effectively within a team.
• Professional and proactive approach to work.
• Problem-solving skills with the ability to resolve issues independently.
• Strong written communication skills.
• Ability to build positive working relationships.

Responsibilities

• Provide reception desk coverage and follow opening and closing procedures.
• Manage meeting and event requests through the booking system and confirm details.
• Coordinate meetings and events from reservation through to completion and billing.
• Liaise with stakeholders to confirm requirements and ensure accurate event planning.
• Monitor event details and follow up on outstanding logistics such as catering and services.
• Prepare detailed event setup documentation for operational teams.
• Coordinate changes, updates, and cancellations with relevant teams.
• Communicate requirements clearly to audio visual, operations, and catering teams.
• Ensure all client and host needs are met prior to and during events.
• Deliver accurate information and escalate issues where required.
• Identify opportunities to improve processes and enhance service delivery.

Skills

Customer-facing experience

Interpersonal skills

Multitasking

Organisational skills

Fast-paced environment

Teamwork

Professionalism

Problem solving

Written communication

Relationship building

Job description

J.P. Morgan in London is seeking a Receptionist and Meeting & Events Coordinator to ensure seamless delivery of meetings and events from request to completion.

You will work closely with internal stakeholders and vendors to provide a high-quality, consistent experience, managing multiple priorities in a fast-paced environment. The role focuses on delivering professional service, strong organisation, and proactive communication across teams, contributing to a collaborative culture within the