Client Engagement Manager

Netcompany; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company in the UK is seeking a strategic individual to lead content development and bid responses for managed services. This role involves engaging customers, conducting market analysis, and driving marketing strategies to enhance growth and service delivery. The ideal candidate will have strong analytical and communication skills, along with a proven track record in go-to-market strategies.

Benefits

25 days' holiday

Private Medical Health care

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups access

Qualifications

• Ability to author high-quality marketing content.
• Strong analytical skills to translate market research into insights.
• Proven track record in developing go-to-market strategies.

Responsibilities

• Lead development of bid responses for managed services.
• Conduct market analysis to identify trends and client requirements.
• Drive proactive marketing campaigns to promote services.

Skills

Analytical Skills

Communication

Collaboration

Job description

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Company Description

Netcompany is one of the fastest growing technology companies in the UK, recognised for disrupting the marketplace and helping to transform the IT sector. We deliver IT Transformation and Delivery services to some of the most well-known organisations in the UK and can count 18% of the FTSE 100 as clients, delivering services across several different sectors.

Netcompany have ambitious growth plans for the next few years and will continue to win and deliver multi-million-pound projects, offering a fantastic opportunity for all members of staff to grow with us and carve out a challenging, successful and rewarding career

Job Description

We are seeking a strategic and creative individual to lead the development of compelling content and bid responses for Netcompany's managed services. This role sits at the intersection of marketing, business development, and service delivery-playing a pivotal part in shaping our value proposition, engaging customers, and driving market growth.

• Content Development:
  • Develop and maintain a repository of bid response templates, service descriptions, case studies, and supporting materials.
  • Author persuasive and customised content that highlights the unique value proposition and thought leadership of Netcompany's managed services.
  • Stay informed on industry trends and integrate this knowledge into bid content.
• Customer Engagement:
  • Lead and manage the creation of high-quality bid and framework responses for managed services opportunities.
  • Collaborate with sales and service delivery teams to gather insights and information essential for bid submissions.
  • Engage with customers both during and outside of bid processes to shape opportunities and help them understand Netcompany's capabilities.
• Market Research and Analysis:
  • Conduct market analysis to identify trends, competitive dynamics, and client requirements in the managed services sector.
  • Monitor industry developments and adjust marketing strategies to maintain competitive advantage.
  • Provide insights and feedback to product teams to inform and guide service development and enhancements.
• Go-to-Market Strategy:
  • Drive proactive marketing campaigns to promote Netcompany's managed services offerings, working with delivery and technology partners.
  • Develop and execute go-to-market plans for new services and solutions.
  • Identify and develop new offerings and propositions by combining Netcompany's managed services with digital transformation capabilities and development platforms.
• Cross-functional Collaboration:
  • Partner with service delivery managers and technical teams to understand service offerings and differentiators.
  • Work closely with sales teams to identify strategic opportunities and customise responses to client needs.
  • Facilitate communication between technical, operational, and marketing teams to ensure accurate and cohesive collateral and content.

Qualifications

• Ability to author high-quality marketing content that reflects thought leadership and strategic value.
• Strong analytical skills with the ability to translate market research into actionable insights.
• Collaborative mindset with Excellent communication and interpersonal skills to effectively engage with customers and cross-functional teams.
• Proven track record in developing and executing successful go-to-market strategies.
• Familiarity with managed services and digital transformation technologies a plus

Additional Information

Essentials

• Must be willing to do UK based travel for projects.
• Must have the right to work in the UK
• Must be able to attain a UK Security Clearance

Benefits include

• 25 days' holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Company information

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [e-mail].

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