Client Engagement Account Manager (TEST JOB) - do not apply

Hyrer (Integration); Greater London; On-site; GBP 25,000 - 35,000; Part time

Benefits offered by this job

Permanent, part-time

Negotiable salary

Career growth opportunities

Positive impact

Job summary

Hyrer (Integration) in Greater London is seeking a proactive Client Engagement Account Manager on a permanent, part-time basis. You will develop and maintain strong client relationships and identify opportunities to grow existing accounts.

The role requires excellent communication, strong interpersonal skills, and a customer-focused mindset to deliver outstanding service and support client needs.

Qualifications

• Experience in account management or client relations.
• Strong communication skills, both verbal and written.
• Ability to build rapport and trust with clients.
• Organised, proactive and solution-focused mindset.

Responsibilities

• Build and maintain relationships with new and existing clients.
• Serve as main point of contact for inquiries and ongoing account support.
• Understand client requirements and identify engagement opportunities.
• Proactively follow up to ensure client needs are met.
• Identify opportunities for account growth and retention.
• Coordinate with internal teams to deliver client requirements.
• Monitor feedback and resolve issues professionally.
• Maintain accurate client records and engagement activity.
• Represent the business professionally and contribute to growth.

Skills

Account management

Client relationships

Customer engagement

Verbal communication

Written communication

Interpersonal skills

Organisational skills

CRM proficiency

Job description

We are seeking a proactive, personable and results-driven Client Engagement Account Manager to join our team in Greater London on a permanent, part-time basis.

This is an exciting opportunity for someone with excellent communication and relationship-building skills who enjoys working with clients, understanding their needs and delivering an outstanding customer experience.

The successful candidate will be responsible for developing and maintaining strong client relationships, identifying opportunities to grow existing accounts and ensuring clients receive a consistently high standard of service.

Responsibilities

• Build and maintain strong, long-lasting relationships with new and existing clients.
• Act as the main point of contact for client enquiries, requests and ongoing account support.
• Understand client requirements and identify opportunities to improve engagement and satisfaction.
• Proactively follow up with clients to ensure their needs are being met.
• Identify opportunities for account growth, retention and business development.
• Coordinate with internal teams to ensure the effective delivery of client requirements.
• Monitor client feedback and resolve issues professionally and efficiently.
• Maintain accurate client records, account information and engagement activity.
• Represent the business professionally and contribute to its continued growth.

Experience required

• Previous experience in account management, client relationship management, customer engagement or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build rapport and establish trust.
• A customer-focused approach with a genuine commitment to delivering excellent service.
• Good organisational skills and the ability to manage competing priorities.
• Confident handling client conversations, enquiries and challenging situations.
• A proactive, commercially aware and solutions-focused mindset.
• Good IT skills and confidence using CRM systems and Microsoft Office.

What We Offer

• Permanent, part-time employment.
• Negotiable salary, dependent on experience and suitability.
• The opportunity to develop and build meaningful client relationships.
• A varied and rewarding role with opportunities to make a positive impact.
• The opportunity to contribute to business growth and long-term client success.