Client Director

Sedgwick; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Sedgwick as a Client Development Director, where you'll lead strategic partnerships within the insurance sector. This role focuses on strengthening relationships with major clients and expanding the services we provide. Enjoy competitive remuneration, flexible working options, and access to comprehensive training resources to grow your career.

Benefits

Competitive salary based on experience and qualifications

Company car or car allowance

Self-Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Flexible working options (home/office hybrid)

Private healthcare plan (including pre-existing conditions)

Life assurance

Employee assistance programme for wellbeing

Voluntary benefits – dental cover

Discounts on a wide range of products and services

Qualifications

• Experienced in managing key accounts and developing strategic client relationships.
• Strong presence in the insurance claims sector.
• Confident in navigating complex environments and engaging with senior stakeholders.

Responsibilities

• Expand relationships with senior decision-makers in key accounts.
• Promote and cross-sell Sedgwick’s claims management services.
• Drive market share growth within strategic accounts.

Skills

Relationship Management

Client Retention

Cross-Selling

Negotiation

Commercial Awareness

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Client Director

Shape Strategic Partnerships and Drive Growth with Sedgwick

Job Location:United Kingdom (Nationwide)

Job Type:Permanent

Remuneration:Competitive salary based on skills, experience, and qualifications

We are looking for a Client Development Director in the UK

As Sedgwick continues to expand and evolve, we’re seeking a dynamic and experienced professional to join our growingClient Relationship Management (CRM)team. This is a unique opportunity to lead and develop key account relationships, supporting our mission to grow the extent of services we deliver to our client base while strengthening long-standing partnerships.

About the Role:

As aClient Relationship Director, you’ll represent some of our most valued and specialist insurer clients—acting as their advocate within Sedgwick. You’ll ensure we deliver on our commitments and lead strategic conversations that unlock mutual value. With a strong understanding of claims services acrossProperty, Liability, and Motor, you’ll already be a respected figure in the insurer claims environment.

While your primary focus will be oncomposite insurers, you’ll also have the opportunity to work with a broader team that work acrossLloyd’s and London markets, MGAs and brokers, public sector, and corporate clients.

This is asenior, cross-functional rolewith national reach, requiring regular travel to client offices, Sedgwick regional hubs, and our London headquarters.

You will have/will be:

Experienced:

• In managing key accounts and developing strategic client relationships
• Cross selling services to existing partners
• With a strong presence in the insurance claims sector
• Confident navigating complex insurer environments and engaging with senior stakeholders

A natural collaborator:

• Able to work across internal teams including marketing, operational practice leaders, and technical specialists
• Comfortable influencing and aligning with senior internal and external stakeholders

Commercially driven:

• Focused on client retention and new business growth
• Skilled in identifying upsell and cross-sell opportunities
• Motivated by delivering creative, value-driven solutions

Key Responsibilities:

• Deepen and expand relationships with senior decision-makers in key accounts
• Promote and cross-sell Sedgwick’s full suite of claims management services
• Drive market share growth within strategic accounts
• Represent Sedgwick through thought leadership, tenders, presentations, and industry events
• Identify innovative ways to help clients deliver faster, safer, and more effective claims strategies

What we’ll give you for this role:

Remuneration & more

• Competitive salary based on experience and qualifications
• Company car or car allowance
• A Self-Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working options (home/office hybrid)

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for wellbeing
• Group Income Protection

Other benefits

• Voluntary benefits – dental cover, cycle to work scheme, wellbeing and digital GP apps
• Discounts on a wide range of products and services

This isn’t just a role—it’s a chance to shape the future of client engagement in a specialist market.

At Sedgwick, we don’t just build careers—we build futures. ThroughSedgwick University, you’ll have access to over 15,000 on-demand courses, role-specific training, and opportunities for formal education. We’re committed to helping you grow, lead, and make a lasting impact.

Next steps for you:

If you’re unsure whether you have all the skills needed then do apply –we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.