Client Director

Wavemaker Global Limited; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Wavemaker Global Limited seeks a Global Client Director to oversee key relationships with Paramount+ and Hill’s Pet Nutrition. This role demands strong leadership, marketing acumen, and collaboration within diverse teams. Candidates should be adept at managing complex client needs while driving innovation in a hybrid working environment. The ideal fit will be motivated by growth opportunities in dynamic sectors such as entertainment and FMCG.

Benefits

Competitive medical insurance

Group retirement plans

Significant paid time off

Preferential partner discounts

Mental health awareness days

Qualifications

• Strong understanding of entertainment and FMCG sectors.
• Experience working in matrix organizations.
• Ability to navigate complex client relationships.

Responsibilities

• Lead client strategy for Paramount+ and Hill’s Pet Nutrition.
• Collaborate with global teams on digital transformations.
• Develop trusted relationships across client organizations.

Skills

Leadership

Marketing principles

Problem-solving

Collaboration

Persuasive communication

Client relationship management

Commercial mindset

Job description

Global Client Director – Paramount & Hill’s Pet Nutrition

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

Global Client Director – Paramount & Hill’s Pet Nutrition

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About Wavemaker: A Leading WPP Media Brand

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

Role Summary And Impact

We are seeking a dynamic and experienced Global Client Director to lead both the Paramount+ and Hill’s teams. This is a unique opportunity to work across two high-profile clients with distinct needs—Paramount+ in the entertainment sector and Hill’s Pet Nutrition in the FMCG space. The role is based in the UK and offers significant growth potential. You will collaborate with hybrid global teams (London, New York, LA) to deliver strategic solutions for Paramount+, while also partnering with Hill’s EMEA regional teams to drive digital transformation goals. The ideal candidate will be passionate about entertainment, FMCG and innovation, possess strong leadership skills, and have the expertise to manage complex client relationships.

The Client Director will need to be comfortable working within a matrix organization, working directly into the Global/EMEA Client Lead whilst also leading a Client Manager and keeping closely connected with local markets.

Skills And Experience

• At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
• Will have a strong understanding of marketing principles, broadly and for the entertainment sector. They understand the drivers of business growth for the Streaming category and understand the potential implications of the macro-economic climate in which the client’s business operates.
• Take a systematic approach to problem-solving to gain new information and insights, which help team and clients co-develop lasting, strategic solutions. Ask provocative questions with a positive intent and employ active listening skills to ensure understanding.
• Have in-depth knowledge of at least one functional area (e.g. planning, digital activation, data science etc.), plus a broad understanding of how various roles and disciplines operate and work together to form end to end media solutions. Are willing to continuously develop that knowledge to stay on top of media industry trends and the
• related products and services offered by the Group.
• Have sound foundational knowledge of the evolving media landscape, and the ability to apply that knowledge to understand and broadly assess the client’s own marketing sophistication. Can draw in and direct deeper technical experts when needed and identify related opportunities and potential threats.
• Understand how data can be used to diagnose marketing effectiveness (MMM, attribution models, test and learns, etc.) and can partner to develop an outcomes framework and assess suitable solutions for measurement.
• Can mobilize the enterprise. They are conversant in the full scope of Wavemaker, GroupM and WPP products/services and can connect them to clients’ business challenges to drive profitable growth for the client and for Wavemaker.
• Lead collectively, to deliver a seamless experience for clients and colleagues. They recognize the power of collaboration and know how to create the conditions for positive, productive collaboration. They foster this collaboration across diverse teams and individuals, ensuring that different voices and perspectives are heard and valued, and that ways of working with clients are respectful and mutually beneficial. Understand that conflict is part of collaboration and have a process to help work through conflict respectfully and productively, to create win-win outcomes. They are solutions-focused and can quickly and effectively create and execute a plan of action.
• Understand the importance of building trusted relationships across the full client organization (vs just media/marketing). They can identify key client influencers across the organization and know the steps that they and their teams need to take to build mutual trust. Can decipher Vantage score feedback and adapt approach accordingly.
• Communicate in a way that is highly persuasive, engaging and comprehensive (written and verbal communications). Understand the principles of ethical influence and can apply them in a variety of situations to deliver win-win outcomes.
• Have a strong commercial mindset. They understand how to maximize the client’s investment, how to derive profit from the client relationship, and how to utilize Wavemaker’s resources effectively and efficiently (scoping, contracts, prioritization, resource management, delegation). They can apply the principles of negotiation to achieve mutually beneficial outcomes.
• Are operationally minded and able to help teams and clients optimize ways of working to ensure that the agency delivers with both strategic and tactical excellence. Can strategically prioritize, to help clients and teams focus efforts on highest priority areas, to balance client needs and people needs.
• Are confident, dynamic and engaging presenters. They can flex their style from a formal presentation to a facilitated discussion, leading to a desired outcome.
• Develop an informed point of view and are comfortable representing themselves and the agency on external platforms (such as social media, panel events, speaker events etc.)
• Champion growth and development to help their people build thriving, varied careers across the organization.
  
  

Life At WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

requisitionid:19323

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services, Marketing Services, and Technology, Information and Internet

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