Client Director

Robertson Sumner; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Uncapped commission

Benefits

Job summary

Robertson Sumner is seeking a Client Manager (IT Channel & Infrastructure Sales) to lead a portfolio of established accounts while growing revenue via upsell, cross-sell and new opportunities. You will act as a trusted adviser, understand business challenges, and help customers leverage technology to deliver measurable value.

The role combines account management with proactive business development in a rapidly growing tech environment.

Qualifications

• Proven success in Account Management, Business Development or B2B Sales.
• Experience growing existing accounts while generating new business opportunities.
• Strong stakeholder management and relationship-building skills.
• Demonstrable commercial awareness and negotiation ability.
• Experience managing and developing sales pipelines.
• Highly motivated, target-driven and proactive in engaging customers.

Responsibilities

• Manage and develop a portfolio of customer accounts.
• Drive revenue growth through upselling, cross-selling and new opportunities.
• Develop new business within existing accounts and identify net-new customers.
• Create and execute strategic account plans aligned to customer objectives.
• Build trusted relationships with key stakeholders across organisations.
• Manage the full sales cycle from opportunity generation through to close.
• Maintain an accurate sales pipeline, CRM records and forecasting data.
• Lead commercial discussions and negotiate competitive solutions alongside internal teams.

Skills

Account management

Business development

B2B sales

Stakeholder management

Negotiation

Sales pipeline management

Tools

CRM software

Job description

Client Manager (IT Channel & Infrastructure Sales)

Location: Basingstoke or Canary Wharf

Package: Competitive salary + uncapped commission + benefits

Why Join This Opportunity?

• Join a rapidly growing technology business with ambitious expansion plans across enterprise infrastructure and IT solutions.
• Take ownership of a portfolio of established accounts while being encouraged to develop new business opportunities.
• Work in a commercially focused environment where high performance is recognised and rewarded.
• Collaborate with experienced technical, sales, operations and procurement teams to deliver outstanding customer outcomes.
• Build long-term customer relationships and play a visible role in driving business growth.

The Role

An exciting opportunity has arisen for an ambitious Client Manager to join a growing technology solutions provider. This role combines account management and business development responsibilities, allowing you to grow existing customer relationships while identifying and securing new revenue opportunities.

You'll act as a trusted adviser to customers, understanding their business challenges and helping them leverage technology solutions that deliver measurable value.

Key Responsibilities

• Manage and develop a portfolio of customer accounts.
• Drive revenue growth through upselling, cross-selling and new solution opportunities.
• Develop new business within existing accounts and identify net-new customers.
• Create and execute strategic account plans aligned to customer objectives.
• Build trusted relationships with key stakeholders across customer organisations.
• Manage the full sales cycle from opportunity generation through to close.
• Maintain an accurate sales pipeline, CRM records and forecasting data.
• Lead commercial discussions and negotiate competitive solutions alongside internal teams.

What We’re Looking For

• Proven success in Account Management, Business Development or B2B Sales.
• Experience growing existing accounts while generating new business opportunities.
• Strong stakeholder management and relationship-building skills.
• Demonstrable commercial awareness and negotiation ability.
• Experience managing and developing sales pipelines.
• Highly motivated, target-driven and comfortable proactively engaging customers.

Advantageous Experience

• Experience working with UK technology resellers or channel partners.
• Knowledge of enterprise IT infrastructure, servers, storage, networking or related solutions.
• CRM expertise and strategic account planning experience.

What Success Looks Like

The successful candidate will be measured on revenue growth, account expansion, new customer acquisition, pipeline generation, forecast accuracy and the strength of customer relationships developed.

If you're a commercially driven sales professional looking for genuine ownership, strong earning potential and the opportunity to make a visible impact within a growing technology business, we'd love to hear from you.