Client Director

Echo Talent; Greater London; Hybrid; GBP 80,000 - 95,000; Full time

Job summary

Join a forward-thinking company as a Client Director, where your expertise in brand tracking and campaign measurement will drive impactful research programs. This role offers a unique opportunity to nurture strategic client partnerships and contribute to innovative solutions in AI-powered insights. With a focus on collaboration and excellence, you will work alongside industry leaders, shaping narratives that inspire action and deliver results. Enjoy the flexibility of hybrid working while being part of a dynamic team that values continuous development and major client exposure.

Benefits

Flexible Working Hours

Professional Development Opportunities

Access to Global Research Panel

Collaborative Work Environment

Qualifications

• 7+ years in market research with expertise in insights and marketing effectiveness.
• Proven track record in growing and managing client portfolios.

Responsibilities

• Lead key client accounts and identify revenue opportunities.
• Act as a trusted advisor on campaign effectiveness programs.

Skills

Brand Tracking

Campaign Measurement

Media Impact Analysis

Client Relationship Management

Strategic Thinking

Data Storytelling

Education

Bachelor's Degree in Marketing or Related Field

Master's Degree (Preferred)

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Echo Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Echo Talent

Co-Founder / Director - Specialist Recruiter in Research/Insights, CX/Service Design & Strategy at Echo Talent

Client Director

Location: Hybrid (Central London – ~2 days/week)

Overview

We’re looking for a Client Director with deep expertise in brand and campaign tracking, cross-media measurement, and marketing effectiveness. This is a senior commercial role focused on nurturing strategic client partnerships, leading high-impact research programs, and driving sustainable account growth.

You’ll join a high-performing commercial team supporting major FMCG, Retail, and Pharma brands, managing a mix of brand engagement, tracking and campaign evaluation. You'll bring a consultative mindset, commercial sharpness, and the confidence to advise senior stakeholders.

What You’ll Be Doing

• Grow and lead key client accounts, identifying new revenue opportunities and expanding existing relationships—no cold calling required.
• Act as a trusted advisor on campaign and brand effectiveness programs (e.g., ad lift, post-launch tracking, cross-media studies).
• Guide early project scoping and client storytelling, shaping insights into strategic narratives that inspire action.
• Represent the company at industry events, high-stakes pitches, and thought leadership forums.
• Own account strategies and contribute to pipeline development through accurate forecasting and opportunity management.
• Collaborate cross-functionally with internal research, data, and consulting teams to ensure client success.
• Help drive solution innovation, particularly in agile research, AI-powered tools, and persona-led insight delivery.

What We’re Looking For

• Circa 7+ years of experience from a Market Research agency with a strong background in insights, research, or marketing effectiveness, with a track record of growing and managing client portfolios.
• Expertise in brand tracking, campaign measurement, and media impact analysis.
• Commercially minded and relationship-driven - adept at growing business from within existing accounts.
• Confident communicator, able to guide clients when results shift unexpectedly and translate findings into business recommendations.
• Strategic thinker with strong presentation skills and an ability to bring data to life through storytelling.
• Experience working with FMCG, retail, or pharma clients is a plus.
• A collaborative team player with an entrepreneurial edge and a desire to deliver excellence.

Why Join?

• Be part of a company leading innovation in AI-powered insights, agile solutions, and deep qualitative probing via conversational AI.
• Work alongside commercial experts, contributing to millions in annual bookings.
• Access a proprietary global panel of millions, allowing unmatched flexibility and speed in research delivery.
• Benefit from a rich learning culture, continuous development opportunities, and exposure to major international clients.
• Enjoy flexible hybrid working, with a central London HQ and expansion plans underway

Please reach out to Rosie Cantwell for more information.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research and Marketing

• Industries

  Market Research

Referrals increase your chances of interviewing at Echo Talent by 2x

Get notified about new Client Director jobs in London Area, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 8 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Head of Client Relations- 1 Year Fixed Term Contract

London, England, United Kingdom 2 weeks ago

Client Relationship Director Third Party Relationships - Global Wealth

London, England, United Kingdom 2 weeks ago

City Of London, England, United Kingdom £80,000.00-£95,000.00 3 days ago

Greater London, England, United Kingdom 22 hours ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

PR Senior/Account Director – Consumer/Food & Drink

Greater London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

Battersea, England, United Kingdom 3 weeks ago

Greater London, England, United Kingdom 4 days ago

Director Global Sales – Luxury & Lifestyle Northern Europe

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.