Client Director

Talon; London; On-site; GBP 80,000 - 95,000; Full time

Job summary

An established industry player is seeking a Client Director to lead client relationships and drive growth in the OOH sector. This pivotal role involves managing a team, developing strategies, and ensuring exceptional service delivery. The ideal candidate will possess strong UK OOH planning experience and exceptional relationship management skills. Join a dynamic and innovative agency committed to transforming the media landscape while promoting sustainability and creativity. This is an exciting opportunity to make a significant impact in a thriving industry.

Qualifications

• Experience in UK OOH planning and managing client relationships.
• Strong commercial acumen and ability to motivate team members.

Responsibilities

• Manage client servicing and contribute to growing client business.
• Build strong relationships with clients and agencies.

Skills

UK OOH planning experience

Comms planning experience

Relationship management

Commercial acumen

People management

Education

Bachelor's degree

Job description

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Role Description

Reporting into the Business Director, the Client Director has a wide range of responsibilities including (but not limited to) owning and developing the relationship with a variety of key clients, managing direct reports within the team alongside supporting the Business Director in day-to-day tasks, driving growth from dormant clients, and helping to deliver best in class service. The role of a Client Director requires a proactive mindset both to help develop new opportunities within the business and to pre-empt any issues which may occur alongside using initiative, experience and expertise to help keep our clients and agencies happy through gold standard client servicing.

ABOUT US_

At Talon, our purpose is to be the independent agency of choice providing a pioneering global platform for brands to connect with audiences in the outside world. We want to reimagine the industry to deliver greater value for our clients whilst inspiring people and caring for our planet. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry – changing perceptions of it as a legacy medium to one that is highly effective, creative, sustainable, and measurable for our clients.

In our first 10 years, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 300 people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry and want to continue and expand upon these successes.

WHAT WE’RE LOOKING FOR_

• UK OOH planning experience and/or extensive Comms planning experience – working on clients that spend significantly in OOH.
• Experience of working in data focused roles.
• First class relationship management skills with the ability to communicate across all levels both internally and externally.
• Strong commercial acumen with the confidence to apply this within your work.
• Ability to manage people and motivate them to bring out their full potential.
  
  

A DAY IN THE LIFE_

As a Client Director you will be responsible for the day-to-day management of client servicing and proactively contribute to growing client and agency business. You will build strong agency and client relationships to deliver a first-class service through hot-desking, presenting, educating and understanding clients needs. You will work closely with the planning team to build RTB strategies and data-led approaches to meet client objectives and benefit their business. You will also work closely with the Business Director to deliver and monitor client business plans and agency programmes.

WHY US_

“Talon ensures everyone feels welcome, has all of the tools readily available to be able to succeed. Talon takes seriously their responsibility as an employer, not only to employees but also to their customers and anyone they work with, including the planet. There is a constant striving from all levels to improve and ensure the way we work is better than yesterday.”

OUR VALUES AND HOW WE WORK TOGETHER_

WE ARE BOLD_

As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships.

• We embrace change
• We challenge respectfully
• We lead the way
  
  

WE ARE HUMAN_

We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return.

• We value collaboration and togetherness
• We are empathetic
• We embrace individuality
  
  

WE ARE SMART_

Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients.

• We grow and learn
• We are trusted
• We are mission possible
  
  

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.

Apply for role

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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