Client Delivery Executive

Select Recruitment Specialists Ltd; Norwich; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Private medical insurance

Hybrid and flexible working

Learning and development (LinkedIn Lif

Volunteer time off

Employee Assistance Programme

Great team culture

Job summary

Select Recruitment is helping a renowned global consumer data and insights business hire a Client Delivery Executive to Norwich. You will manage a portfolio of supplier accounts and be the main contact alongside a Customer Success Manager, focusing on renewals and growing product adoption.

You’ll coordinate product submissions, handle queries, schedule content delivery with operations, and develop account plans.

Qualifications

• Around 3 years’ sales experience working to targets.
• Track record of delivering against revenue targets.
• Good pipeline management and planning for account growth.
• Excellent written and verbal communication skills.
• Strong organisation and attention to detail with ability to juggle a busy workload.
• Collaborative approach working with multiple teams.

Responsibilities

• Manage your own portfolio of supplier accounts and be a main point of contact alongside a Customer Success Manager.
• Help clients with product submissions and account queries; focus on securing annual renewals.
• Work with Client Development to grow new business by increasing product adoption on the platform.
• Set up routines with suppliers for new product submissions and revisions; ensure content is available.
• Coordinate with operations to schedule item delivery and build account development plans.
• Forecast revenue monthly and address issues by bringing together the right teams.

Skills

Sales experience

Pipeline management

Communication skills

Organisation

Team collaboration

Target-driven

Job description

Are you the person your clients call first because they know you’ll get things sorted? Do you enjoy keeping accounts running smoothly while hitting your revenue targets?

I’m working with a well-known global consumer data and insights business with a long-established team in Norwich, and they’re looking for a Client Delivery Executive to join them.

You’ll manage your own portfolio of supplier accounts and be a main point of contact, alongside a Customer Success Manager. The day to day is varied. You’ll help clients with product submissions, account queries and anything else they need. Your main revenue focus is securing annual renewals, and you’ll also work with the Client Development team to grow new business, especially by increasing the number of products your clients have on the platform.

It’s a role for someone who likes being organised and staying close to their clients. You’ll set up a good routine with each supplier for new product submissions and revisions, so retail partners always have the content they need. You’ll work with the operations team to make sure items are scheduled for delivery. You’ll also build account development plans and forecast revenue monthly to your manager. If a client has an issue, you’ll own it and bring the right people together to fix it. Targets are quarterly and mainly revenue-based, alongside customer satisfaction and retailer coverage KPIs.

What you’ll bring:

• Around 3 years’ sales experience working to targets
• A track record of delivering against revenue targets, and the drive to beat them
• Good pipeline management and the ability to plan how you’ll grow your accounts
• Excellent communication skills, written and verbal, with confidence presenting
• Strong organisation and attention to detail, and you’re happy juggling a busy workload
• A collaborative approach, as you’ll work closely with several teams

What’s on offer:

• £25,800-£27,500 basic, plus eligibility for a sales incentive or performance bonus
• Private medical insurance
• Hybrid and flexible working
• Learning and development, including LinkedIn Learning
• Volunteer time off and an Employee Assistance Programme
• A great team culture

This would suit someone in account management, client services or inside sales who enjoys the relationship side as much as the numbers, and wants to build their career with a global business.