Client Coordinator

Prince Personnel Limited; Betton Strange; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Job summary

Prince Personnel Limited is seeking a organised Client Coordinator in Shrewsbury to support multiple projects for a varied client portfolio. You will work alongside Technical Project Managers, coordinating administrative and operational activity from instruction through to completion.

The role requires handling multiple priorities, keeping accurate records and communicating confidently with customers, engineers, subcontractors and internal teams.

Qualifications

• Experience in project coordination, administration or a similar operational role.
• Strong organisational skills with the ability to manage multiple live projects and competing priorities.
• Excellent attention to detail and confidence working with systems, documentation and data.
• Strong communication and customer service skills.
• A proactive, solutions-focused approach and the confidence to identify and elevate issues when required.

Responsibilities

• Coordinate multiple projects, ensuring actions, deadlines and requirements are followed through.
• Support Technical Project Managers with scheduling, mobilisation and ongoing project administration.
• Coordinate engineer and subcontractor attendance, materials and other project requirements.
• Raise and track subcontractor work orders and monitor progress through to completion.
• Maintain accurate project trackers and proactively highlight delays, risks or issues.
• Support quotations, purchase orders, variations, uplifts and invoicing.

Skills

Project coordination

Administration

Attention to detail

Communication

IT proficiency

Tools

CRM systems

Job description

Client Coordinator

Shrewsbury

Temporary - Permanent

Monday-Friday, 8:30am-5:00pm

Salary £28000 - £33000

Annual leave - 25 days + Bank Holidays when the role goes permanent

We are looking for an organised, proactive and customer-focused Client Coordinator to support the delivery of smaller projects across a varied client portfolio. Working alongside Technical Project Managers you will coordinate the administrative and operational activity required to keep projects moving from initial instruction through to completion.

This is a busy, varied role requiring someone who can manage multiple priorities, maintain accurate records and communicate confidently with customers, engineers, subcontractors and internal teams.

Key Responsibilities

Project & Workflow Coordination

• Coordinate multiple projects, ensuring actions, deadlines and requirements are followed through.
• Support Technical Project Managers with scheduling, mobilisation and ongoing project administration.
• Coordinate engineer and subcontractor attendance, materials and other project requirements.
• Raise and track subcontractor work orders and monitor progress through to completion.
• Maintain accurate project trackers and proactively highlight delays, risks or issues.
• Support quotations, purchase orders, variations, uplifts and invoicing.

Systems & Administration

• Maintain accurate and up-to-date project information within the CRM system.
• Update job statuses, costs, documentation, subcontractor information and project progress.
• Ensure project documentation is complete, accurate and consistently maintained.
• Assist with reporting, KPI tracking and general system administration.

Customer & Stakeholder Management

• Act as a key point of contact for customers, subcontractors and internal teams throughout the project lifecycle.
• Respond to queries professionally and provide clear, proactive updates.
• Build strong working relationships with customers and operational teams.
• Support Project Managers and Senior Management with regular project updates.

Compliance & Commercial Support

• Ensure projects follow internal processes and required governance procedures.
• Support the collation of project handover documentation.
• Assist with tracking project costs, variations and operational updates.
• Help ensure projects are delivered on time, within agreed requirements and in line with company procedures.
• Identify opportunities to improve processes and operational efficiency.

About You

We are looking for someone who is highly organised, commercially aware and comfortable working in a fast-paced, project-driven environment.

• Experience in project coordination, administration or a similar operational role.
• Strong organisational skills with the ability to manage multiple live projects and competing priorities.
• Excellent attention to detail and confidence working with systems, documentation and data.
• Strong communication and customer service skills.
• A proactive, solutions-focused approach and the confidence to identify and elevate issues when required.
• Good IT skills and experience using business management or project systems.