Client Care Coordinator

Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France; Rotherham; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading contact centre as a Client Care Coordinator, making a meaningful difference in people's lives. With a supportive work environment, competitive salary, and strong career growth opportunities, this role allows you to engage empathetically with clients while maintaining a balanced lifestyle.

Benefits

Thousands of perks through Blue Light discount card

Up to 5% employer pension contribution

Long Service Recognition

Over-the-phone GP consultations

24/7 Employee Assistance Programme

Additional day for your Birthday

Paid training and opportunities for accredited training agreements

Qualifications

• Empathetic individuals with excellent communication skills.
• Proactive attitude and genuine desire to help others.

Responsibilities

• Support people during their times of need.
• Create a positive and impactful interaction.
• Participate in onsite training and adapt to a hybrid working model.

Skills

Empathy

Communication skills

Proactive attitude

Job description

Contract Type:Permanent

Hours:37.5 hours per week

Salary:Starting from £24,523.79(increasing upon completion of competencies)

What's in it for You?

In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward:Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition
• Health and Wellness:Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
• Work-Life Balance:An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits
• Career Development:Paid training, opportunities for accredited training agreements, and potential for career progression
  
  

Make a real difference in peoples lives as a Client Care Coordinator in our award-winning contact centre.

This isnt cold calling youll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

Were looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 28th July 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM4PM). Following a further 5 months employment onsite, youll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. We understand the importance of work-life balance and may consider 30 hours per week.

Apply now to join a contact centre with a difference and start making a positive impact today!

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