Client Advisor

IRD Consultancy; Greater London; On-site; GBP 25,000 - 50,000; Full time

Job summary

IRD Consultancy is partnering with a prestigious luxury watch brand in London to recruit a Sales Consultant who truly understands horology.

You will live and breathe watches, building lasting relationships with a discerning international clientele and driving repeat business through a highly personalised, elevated client experience within a high‑performing environment.

Qualifications

• Proven experience in luxury watch sales essential.
• Strong understanding of watch terminology, movements and craftsmanship.
• Build long-term client relationships and drive repeat business.
• Confident in delivering a highly personalised, elevated client experience.
• Strong commercial awareness with the ability to consistently achieve KPIs.
• Impeccable presentation, professionalism and attention to detail.
• Proactive clienteling, outreach and building a personal network.
• Existing client book is highly advantageous.

Skills

Luxury watch sales

Watch terminology

Client relationships

KPI achievement

Presentation

Clienteling

Networking

Proactive outreach

Job description

We are partnering with a prestigious luxury watch brand in London to recruit a Sales Consultant who truly understands the world of horology.

This is a role for someone who lives and breathes watches - where knowledge, precision and client relationships define success.

What we’re looking for:

• Proven experience in luxury watch sales is essential
• Strong understanding of watch terminology, movements and craftsmanship
• A natural ability to build long-term client relationships and drive repeat business
• Confidence in delivering a highly personalised, elevated client experience
• Strong commercial awareness, with the ability to consistently achieve and exceed KPIs
• Impeccable presentation, professionalism and attention to detail
• A proactive approach to clienteling, outreach and building a personal network
• An existing client book is highly advantageous

This is an opportunity to represent an iconic product, working with a discerning international clientele, where storytelling, credibility and trust are key. You will be part of a high-performing environment that values expertise, service excellence and long-term relationship building.