Clerical Officer/Receptionist - Phlebotomy

NHS National Services Scotland; Glasgow; On-site; GBP 10,000 - 40,000; Part time

Job summary

An exciting opportunity awaits in the heart of Glasgow with a leading healthcare provider. This part-time role as a Clerical Officer/Receptionist involves being the first point of contact for visitors, ensuring effective communication and service delivery within the Health Centre. You will handle a variety of administrative tasks, support the Main Reception, and assist with appointment scheduling across Treatment Rooms. Ideal candidates will possess strong communication and organisational skills, along with experience in Microsoft Packages. Join a diverse and inclusive team committed to making a difference in the community while enjoying a flexible working environment.

Qualifications

• Enthusiastic applicants with relevant qualifications are encouraged to apply.
• Good communication and organisational skills are essential.

Responsibilities

• Support Main Reception and be the first point of contact for visitors.
• Carry out a range of administrative tasks as delegated by the team.

Skills

Communication Skills

Organisational Skills

Ability to Work Independently

Education

Relevant Qualification

Tools

Microsoft Office

EMIS

PECOS

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is Mon – Thur 8.30-12.45, Fri 8.30-12.18 (Please note the salary is Pro Rata for part time hours).

This is a permanent part time post and is an exciting opportunity for appropriately qualified and enthusiastic applicants to join the Business Support Team within North West Locality and carry out the role of Clerical Officer/Receptionist initially based at Community Centre for Health.

The post holder will support services to include Main Reception and will be the first point of contact for visitors, enabling effective service and communication within the Health Centre.

Applicants will demonstrate good communication and organisational skills and the ability to work without direct supervision. Applicants may be required on occasion to cover afternoon posts in the event of leave at short notice. Daily workload will be varied and interesting with a range of administrative tasks as outlined in the Job Description and delegated by the Senior Business Support Assistant and wider Team. This will include being the first point of contact for making appointments for Treatment Rooms across Glasgow city. Knowledge of Microsoft Packages is essential and experience of working with EMIS and PECOS systems is desirable.

Informal contact: Carol McDowall, Business Support Supervisor, 079815 997409, [e-mail]

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part-time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37-hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.