Receptionist/Administration Assistant

NHS Scotland; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Scotland is seeking a Receptionist/Administration Assistant for a full-time role in Glasgow. The position involves supporting clinical research and requires strong organisational and communication skills. The role is fixed-term for 2 years with a 37-hour work week.

Qualifications

• Experience in reception or administration is essential.
• Good keyboard skills and PC knowledge are required.

Responsibilities

• Work as part of the Glasgow Clinical Research Facility Administration Team.
• Maintain good working relationships with clinical and technical staff.

Skills

Reception experience

Good keyboard skills

Good oral communication skills

Good written communication skills

Organisational skills

Ability to work under pressure

Teamwork

Education

Secretarial or administration qualifications

Job description

Join to apply for the Receptionist/Administration Assistant role at NHS Scotland

Join to apply for the Receptionist/Administration Assistant role at NHS Scotland

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a fulltime post of 37 hours per week, with a shift pattern of Monday to Friday, 8.30-16.30 (flexible).

This is a fixed-term post for 2 years.

Job-share opportunity.

The Glasgow Clinical Research Facility (GCRF) incorporates Clinical Research Facilities at the Queen Elizabeth University Hospital / /Royal Hospital for Children and Glasgow Royal Infirmary. With satellite units at the Royal Alexandra Hospital, Gartnavel General Hospital and the Dental Hospital. GCRF is however also committed to supporting research projects across NHS GG&C in primary, secondary and tertiary care. Jointly they provide a streamlined service to investigators to conduct their clinical research efficiently and safely.

GCRF is an integral part of NHS Research & Innovation, with close partnerships to Glasgow Clinical Trial Unit and The Robertson Centre for Biostatistics (UoG).

GCRF staff comprise of a multi-disciplinary team working together to provide comprehensive clinical research support to investigators from study start-up to archiving.

The Core Disciplines Within The Team Are

• Clinical (Research Nurses/Medical)
• Project Management
• Education, Training and Quality
• Clerical and administration
  
  

You Will Be Expected To Work As Part Of The Glasgow Clinical Research Facility Administration Team And Maintain a Good Working Relationship With The Following

• Clinical Research Team which includes medical, nursing and other allied health professionals.
• Technical Staff
• Research Sponsors
• NHS Research & Innovation Department
• Research Ethics Department
• Participants/Relatives/Carers
  
  

Minimal Requirements

• Reception /administration experience essential.
• Good keyboard skills and knowledge of using PC essential.
• Good oral and written communication skills
• Excellent organisational skills and ability to prioritise workload
• Ability to work under pressure and to deadlines
• Ability to work independently and use your own initiative.
• Ability to work as part of a team
• Willing to undergo training in all aspects of Good Clinical Practice (GCP), and to acquire skills such as Data protection, health and safety etc.
  
  

Desirable

• Some knowledge of health records would be desirable
• Secretarial or administration qualifications evident by the attainment of formal qualification or gained through equivalent work experience desirable but not essential
  
  

For more information, please contact: Kate Smith, Administration Manager, 0141 232 7600, [e-mail]

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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