Clerical Officer - GLA14517

GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public service organization in the United Kingdom is seeking a full-time Clerical Officer for the Customer and Business Service Legal Admin team. The successful candidate will need excellent telephone communication skills and the ability to handle multiple tasks effectively under pressure. You will be responsible for supporting an administration team and providing assistance to Solicitors and Paralegals. Full training will be provided. This role offers a diverse working environment and the opportunity to develop your skill set.

Qualifications

• Excellent telephone manner is essential for communicating with clients.
• Ability to multitask effectively while supporting administrative duties.
• Flexible approach to handling varied tasks throughout the day.

Responsibilities

• Handle incoming calls and provide administrative support.
• Support a busy administration team, helping Solicitors and Paralegals.
• Assist with various administrative tasks as required.

Skills

Excellent telephone manner

Ability to multi-task

Flexibility

Ability to work under pressure

Tools

Digital dictation system

Job description

Job Description

We invite applications for an exciting and varied role as a full-time (35 hours per week) Clerical Officer working within the busy Customer and Business Service Legal Admin team.

The successful candidate will have an excellent telephone manner, the ability to multi-task and be flexible and be able to work under pressure. Your day will be varied from call handling and supporting a busy administration team providing administrative support to Solicitors/Paralegals. Experience using a digital dictation system would be advantageous however not essential.

Comprehensive training and continuous supervisory support will be provided.

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

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