Clerical Officer

NHS Jobs; Newcastle upon Tyne; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an efficient Reception/Admin Assistant to support reception, patient records and clerical services within the operational services department.

You will handle telephone enquiries, assist patients on arrival, provide information to patients, relatives and staff, and ensure data input meets departmental targets.

Responsibilities

• Provide information to patients, relatives and staff.
• Deal with telephone enquiries promptly.
• Assist patients/visitors on arrival to the Hospital.
• Ensure that data input is amended as necessary to comply with departmental target requirements.

Job description

To support the provision of an efficient reception / patient records / admin and clerical service within the operational services department. To ensure patient documents are prepared, updated and delivered to the ward in a timely manner. Provide information to patients, relatives and staff. Deal with telephone enquires promptly. To provide assistance and guidance to the patients/visitors on arrival to the Hospital. To contribute to a consistently high standard of patient care as a member of a multi-disciplinary team. To ensure that data input is amended as necessary to comply with departmental target requirements.

The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Newcastle upon Tyne Hospitals NHS Foundation Trust