Ward Clerk

NHS Jobs; Cambridgeshire and Peterborough; In loco; GBP 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

Bedfordshire Hospitals NHS Foundation Trust is seeking an administrative support assistant to help manage communications for staff and patients, and to assist with the day-to-day administration of admissions and discharges.

You will update patient records in IT systems, file admission packs, handle ward rounds preparations, and respond to telephone enquiries, mail, and Bereavement paperwork coordination with the GP.

Competenze

• Provide support for staff and patient communication across the Trust.
• Maintain patient records and IT system updates for admissions and discharges.
• Assist wards with telephone enquiries and mail distribution.
• Support training of new staff.

Mansioni

• Provide staff and patient communication support.
• Update IT systems for admissions, discharges and patient details.
• File admission packs and discharge documentation.
• Ensure ward readiness and prepare continuation sheets/labels for inpatients.
• Arrange follow-up appointments for discharged patients.
• Coordinate Bereavement paperwork with GP where needed.
• Monitor IT systems for patient status changes and relay updates to ward staff.
• Sort and distribute mail and re-address discharged patients' mail.
• Raise faults to facilities help desk and ensure equipment is available next-day.
• Assist with training of new staff.

Conoscenze

Communication skills

Administrative support

Telephone handling

Formazione

English GCSE or equivalent

Strumenti

IT systems

Filing

Descrizione del lavoro

To provide support regarding communication for staff within the Trust and with patients/ relatives, to facilitate a successful outcome of all enquires.To keep a full record of patients admitted and discharged (in/Out Book), i.e., Hospital Number, follow-up appointment, movement of notes, and patient information. Updating IT systems for admission and discharge of patients

Duties to include but not exhaustive:

• To update IT systems: to include, admissions, discharges, updating of patient details (correct address, GP details, next of kin).
• To ensure that the patient is admitted under the correct Consultant.
• To file admission packs for new patients in accordance with admission pack filing notes.
• To ensure trollies are ready for Ward rounds, also ensuring that there are continuation sheets and labels for all in patients
• To make/request follow up appointments for discharged patients.
• To file discharge episode in accordance with discharge filing notes.
• In the case of deceased patients, ensure correct paperwork is printed for Bereavement office and contact GP.
• To continually monitor IT systems throughout the working day for any changes in patients status.
• To support Ward staff in dealing with telephone enquiries
• To sort and distribute mail, re-addressing discharged patients' mail.
• Report any faults/work required or faulty equipment to facilities help desk and clinical engineering.
• Order non-stock equipment and stationery from Lyreco/ADB, keeping minimal stock as next day delivery available.
• To support with the training of new members of staff.

Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust