Clerical Officer

TN United Kingdom; Airdrie; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking healthcare provider as an Administrative Support Role where you will be integral to the medical and nursing teams at NHS Lanarkshire. This position offers a chance to enhance your skills while providing essential support in a dynamic environment. You will manage communications regarding patient admissions, transfers, and discharges, ensuring all information is handled with confidentiality and professionalism. With a commitment to patient care at its core, this role not only promises personal growth but also the opportunity to contribute to a vital healthcare service that serves a diverse community. Embrace this chance to make a difference!

Benefits

27 Days Annual Leave

NHS Pension Scheme

Paid Sick Leave

Occupational Health Services

Work-Life Balance Policies

Qualifications

• NHS clerical or relevant administrative experience preferred.
• Understanding of office procedures and confidentiality.

Responsibilities

• Provide comprehensive administrative services to medical and nursing teams.
• Exchange information with patients and staff regarding admissions.

Skills

Organizational Skills

Communication Skills

Confidentiality

Software Proficiency

Flexibility

Education

Good Basic Education

Tools

Trak Care

Job description

Job Title: Administrative Support Role at NHS Lanarkshire

You will provide comprehensive administrative services to the medical and nursing teams within the ward environment, ensuring high-quality support for staff. Your responsibilities include exchanging information with patients and staff regarding admissions, transfers, and discharges, both verbally and in written format.

About NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Join Team Lanarkshire! We put patients at the heart of everything we do, with each colleague playing a key role in delivering healthcare services.

We serve a population of 655,000 across rural and urban communities in North and South Lanarkshire. Our services include Acute Services across three main hospital sites, Corporate & Support Services, and integrated primary healthcare and social care through our Health and Social Care Partnerships.

What We Need From You

• Good basic education
• Understanding of office procedures
• Proficiency in software systems
• Strong organizational and communication skills
• Ability to maintain confidentiality, diplomacy, and discretion
• Flexibility to work unsociable hours, including weekends and public holidays
• Legal right to work in the UK

Note: For roles requiring a driving license, a full UK/EU/EEA license is necessary.

Preferred Qualifications

NHS clerical or relevant administrative experience, knowledge of processes and procedures, and working knowledge of Trak Care.

Contract Details

Type: Permanent

Full-time, 37 hours per week

Location and Working Pattern

Based at Medical A&C, University Hospital Monklands. The specific working pattern will be confirmed by the hiring manager. Applicants may be considered for similar roles in other locations.

Interested in Learning More?

We would love to hear from you! Discover a supportive environment to enhance your skills and advance your career with NHS Lanarkshire.

Benefits

• Minimum 27 days annual leave, increasing with service
• At least 8 public holidays
• NHS Pension Scheme with life insurance benefits
• Paid sick leave, increasing with service
• Occupational health and employee counseling services
• Work-life balance policies

Additional Information

For more details, refer to the Job Description or our information pack. For recruitment or organizational questions, please contact us through the provided links.