Clerical Officer - Health Records

NHS National Services Scotland; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking healthcare system dedicated to providing exceptional clinical care. This role offers the opportunity to support patient services by efficiently managing health records and administrative tasks. You will play a vital role in ensuring patient appointments are accurately processed and that records are maintained securely. With a commitment to diversity and inclusion, this organization values the contributions of all community sections. If you are looking for a rewarding position in a dynamic healthcare environment, this opportunity is perfect for you.

Qualifications

• Experience in general administration and office tasks.
• Ability to maintain electronic and paper-based patient records.

Responsibilities

• Provide efficient Health Records service to patients and staff.
• Maintain patient confidentiality and ensure records are accessible.

Skills

Computer literacy

Administration experience

Clerical experience

Keyboard skills

Reception experience

Education

National 4 or Level 1 qualification in three subjects including English

Tools

Patient Management System

Job description

Join NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, extending to 2.2 million when regional and national services are included.

This is a fixed-term post for 12 months. Please note the salary is pro-rata for part-time hours.

The shift pattern for this position is:

• Thursday: 08:30-16:30
• Friday: 08:30-17:00

Job Responsibilities

To support effective clinical care by providing an efficient Health Records service to patients, medical, and nursing staff. Ensure patient appointments for outpatient clinics, day cases, and inpatient admissions are accurately administered and processed. Maintain patient confidentiality, ensure records are securely stored, and are accessible when needed.

To support clinical care by providing administrative, clerical, and receptionist services. Maintain electronic and paper-based patient records, ensuring information is confidential, accurate, and up-to-date. Continually check and update patient demographic and administrative data within the patient management system.

Minimum Requirements

• National 4 or Level 1 qualification in three subjects, including English, or equivalent.
• General administration and office experience or previous clerical experience (desirable).
• Computer literacy with good keyboard skills.
• Reception experience (desirable).
• Experience with a Patient Management System is desirable; training will be provided.

Please note this is a GGC-wide post and may be relocated, with the initial base at RHC.

This post may close earlier than the advertised date depending on interest levels.

Contact and Additional Information

Informal contact: Craig McKenna, Supervisor, 0141 452 4003, [e-mail]

This role does not meet eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde cannot provide Certificates of Sponsorship.

For application support, contact the Jobtrain support hub.

Our Commitment to Diversity

We encourage applications from all community sections and promote a culture of inclusion. NHS Greater Glasgow and Clyde is committed to being a Forces Friendly Employer, supporting military community applications and recognizing military skills and experience.

Application Integrity

Applicants should provide authentic responses to all questions. The use of AI or third-party assistance to generate or modify responses is discouraged. By applying, you confirm your answers are your own and reflect your personal skills and experience. Non-compliance may result in application withdrawal.