Clerical Officer - Health Records

NHS Scotland; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Job summary

A forward-thinking healthcare organization is seeking a Clerical Officer to support effective clinical care through efficient Health Records services. This role involves managing patient appointments, maintaining both electronic and paper-based records, and ensuring confidentiality. The position offers a chance to work in a dynamic environment, contributing to the well-being of the community. With a commitment to diversity and inclusion, this organization encourages applications from all backgrounds. If you're looking to start your career in healthcare administration, this is an excellent opportunity to make a meaningful impact.

Qualifications

• Experience in general administration and office tasks is desirable.
• Proficiency in computer use with good keyboard skills is essential.

Responsibilities

• Provide efficient Health Records service and maintain confidentiality.
• Administer patient appointments and update patient records regularly.

Skills

General administration

Clerical experience

Computer proficiency

Reception experience

Patient Management System experience

Education

National 4 or Level 1 qualification in three subjects

Job description

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NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, expanding to 2.2 million with regional and national services.

This is a Fixed-term post for 6 months.

The shift pattern is Monday, 10:00-18:00.

The role involves supporting effective clinical care by providing an efficient Health Records service, ensuring patient appointments are accurately administered, and maintaining confidentiality and security of health records. You will also provide administrative, clerical, and receptionist services, maintaining electronic and paper-based patient records, and updating patient demographic and administrative data regularly.

Minimum Qualifications and Experience:

1. National 4 or Level 1 qualification in three subjects, including English, or equivalent.
2. General administration and office experience, or previous clerical experience, is desirable.
3. Proficiency in computer use with good keyboard skills.
4. Reception experience is desirable.
5. Experience with a Patient Management System is desirable; training will be provided.

This post is GGC-wide and may be relocated, with the initial base at the Royal Hospital for Children. The closing date may be earlier depending on application interest.

Contact:

Craig McKenna, Supervisor, 0141 452 4003, [e-mail]

Additional Information:

This role does not meet the eligibility criteria for sponsorship, and NHS Greater Glasgow and Clyde cannot provide a Certificate of Sponsorship. Applications from all community sections are encouraged, and the organization promotes a diverse and inclusive workforce. The organization is also a Forces Friendly Employer, supporting military community applications.

Applicants must provide authentic responses to all application questions; AI or third-party assistance use is discouraged and may lead to application withdrawal.

Employment Details:

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Administrative
• Industry: Hospitals and Healthcare

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