Clerical Officer

NHS; Wales; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading health organization in Wales is seeking an efficient administrator for the Sterile Services Department. The role involves providing clerical support, maintaining quality systems, and ensuring departmental objectives are met. Candidates should have relevant administrative skills and educational qualifications, with knowledge of medical terminology being advantageous. A commitment to promoting equality and diversity is essential.

Qualifications

• Educated to GCSE Grade C or above in English Language.
• ECDL or equivalent experience required.

Responsibilities

• Provide efficient clerical support including transcribing, photocopying, and monitoring stock levels.
• Maintain computerized and manual filing system and assist with quality management documentation.

Skills

Knowledge of medical devices terminology

Experience using Microsoft 365 system and other electronic software

Education

GCSE Grade C or above in English Language

ECDL or equivalent experience

Job description

To be an effective member of the Administration team, by contributing to the overall effectiveness of the Sterile Services Department by working efficiently to departmental quality systems and BCUHB policies. Ensure that departmental objectives are delivered in an accurate, timely and effective manner.

First point of contact for the Sterile Services Department by telephone, e-mail, internal correspondence and for all visitors to the department.

Operate the office equipment, photocopier, labellers, laminator, printers, computers and various software programs, especially the traceability system.

Main duties of the job

To provide efficient clerical support to members of the department including the transcribing of minutes, letters, memos, photocopying, filing, faxing and monitoring of stock levels. To provide cover of other administration duties during periods of annual leave, sickness as directed by management. Support with the preparation of qualitative and quantitative data used for periodic departmental papers and reports using the Microsoft 365 package and other electronic applications such as HESSDA Traceability System, Bionova Cloud.

Maintain comprehensive computerised and manual filing system, ensuring information is recorded and stored appropriately, e.g. HESSDA Traceability System, Papertrail. Data inputting duties to ensure maintenance of accurate databases and quality records.

Assist the Administrative Manager with the maintenance of the Quality Management System, this could include but not be limited to: SSD Technical File, Procedures, Check Sheets, Work instructions, Notices, Standard Operating Procedures etc.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Educated to GCSE Grade C or above in English Language
• ECDL or equivalent experience

Knowledge

• Knowledge of medical devices terminology
• Experience using Microsoft 365 system and other electronic software
• Knowledge of current quality standards, legislation and government guidance relating to Decontamination
• Experience with NHS electronic systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.